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Slot Powers is a well-established international casino that focuses mainly on slots, as its name suggests. Although they initially had troubles because of affiliation with their group, many users find their experience with this casino satisfactory. Essentially, it’s a place for online gambling enthusiasts from all around the world, with only a few restricted countries. However, we can’t turn a blind eye to many serious accusations against them of not paying out winnings to the players in the past, and the inability to provide the welcome bonuses they claim are available on their website.
General Information
Slot Powers was founded in 2008 by Silverstone Overseas Casino. It operates under the license provided by the government of Curacao. Today, it is owned by the Bonne Chance Group that uses Rival software for all of its casinos and has quite a bad reputation in the gambling community. They came under fire mainly for their inability to deal with player complaints. The accusations about their lack of transparency when dealing with various issues, for instance, with payment, became more and more frequent.
One of the biggest controversies consisted in Rival’s threats towards CasinoMeister entailing legal action over their reviews and comments about the company, which were later withdrawn. However, the damage was already done, and more and more users felt neglected and deceived by the casino.
Apart from the connection with Rival, Slot Powers has gained a quite bad reputation for their predatory and unclear terms and conditions, which is an unforgivable thing to do for any online casino.
Slot Powers’ affiliate program is End Game Affiliates, which is a common choice for a casino concentrating on slots mainly. It offers a wide range of currencies and payment options, as well as the low minimum payment threshold.
This gambling site prides itself on having a payout rate of 96.8% and offering a welcome, though sticky, bonus of 100% up to $400. Considering many users had problems with never receiving their welcome rewards, we’ll take this with a grain of salt.
The casino is secured by SSL encryption, so all your information will be stored safely. The same encryption is used by banks and online stores and is recommended to all online gambling sites. The casino accepts both credit cards and bitcoin deposits.
The players’ unresolved issues keep accumulating, setting aside the good sides of the casino and focusing more on the bad. Since the user experience is a top priority, Slot Powers remains on our blacklist.
First Impression
When it comes to the Slot Powers website, it is one of the few that have a rather low user rating. Many complain that it’s not working properly, and the customer support is of little help. Many links are broken, or they take you back to the main page when you click on them.
When you visit their webpage, you will see a pretty decent design, with blue and white background. The big and shiny picture of slots is a given, and there are two buttons below with the download and instant play options.
In the top right corner, you can choose from only two languages — English and French, which is very limiting, considering not many countries are restricted. The tab next to it offers information about the promotions and payment options, but the list of games is not available anywhere, which makes things harder for the players. The “Contact Us” button is barely visible.
The standard information regarding terms and conditions, FAQs, and responsible gambling section is at the very bottom of the page. All in all, the webpage has a rather standard design. We could say that the interface is user-friendly if it weren’t for some broken links and unwanted redirection to different tabs.
Games and Software
Slot Powers Casino offers a very limited number of Rival games, which is a little over 100. There are both 3-reel and 5-reel multi-payline online slots, as well as various iSlots, such as Wild Safari and Rock On. The gambling platform lives up to its name, with slot games such as Arabian Tales and Fantasy Fortunes.
The range of table games is pretty satisfactory as well. It includes classics (Blackjack, Baccarat, and Red Dog) and various progressive games (Strike Gold and Money Magic). The poker options include Double Joker, Deuces Wild, Joker Poker, and more. The fact that live games are not presented at all at this casino is very disappointing, considering the range they provide in overall.
New users can also take advantage of the $10 no deposit bonus, as well as other bonuses on the next four deposits. However, bear in mind that all the bonuses this casino offers are sticky, which is off-putting to many new users. Besides, the wagering requirement is 25 times the amount of your deposit and the bonus.
The minimum withdrawal comes at $100, while the maximum is $10.000 a month. These rules do not apply only to jackpot winnings. There are different timeframes for these withdrawals depending on which payment method you use. It’s 48 hours for e-wallets and 2-3 business days for wire transfers. However, the casino can take about 15 to 18 days just to approve your withdrawal request!
All the games are available on mobile and desktop devices, as well as for every operating system (Windows, Linux, Mac, Android, iOS, and Windows Phone).
The games operate on the Rival software, which was once a serious market contender when Rival Gaming (or Rival Powered) was found back in 2006. Since then, many issues about delayed and even missing payouts have come to light, with the customer support being unresponsive to these problems. Although they kept on rebuilding their image since then, they still have a long way to go to regain players’ trust. One of the major positive traits of the software is that it provides an auto restriction on bet sizes when a player has a bonus on his account.
User Experience
A lot of negative publicity of Slot Powers has left users frustrated and made them visit other casinos that address their complaints and issues in a more respectful mater. The live chat and email support are available 24/7, but they take a long time to resolve the players’ issues. The casino operated with weak customer service for quite a long time, but users are noticing that things are improving in this respect.
Many claims of gamblers not receiving the welcome bonuses emerged, but they were the easier to resolve. A much bigger issue is that this casino somehow manages to forget to pay players their winnings, which is very revolting and predatory.
Pros and Cons
Pros:
- SSL encryption
- i-Slots
- compatibility for all devices and operating systems.
Cons:
- no live games
- sticky bonuses
- website not working properly
- 15-18 days to approve the withdrawal request
- a very bad reputation in the past.
Our Verdict
Slot Powers is regarded as a rogue casino, aside from their affiliation with Rival Powered. They have gained quite a negative reputation on their own, and now it is very hard to get rid of it. Proofs of dodging payments to their players is the first thing that comes to mind when you hear about this casino. Which is a shame, because they started pretty good, with a bright future ahead.
These days (and for the past few years, actually) this gambling site has been working on retaining the trust of their users as well as attracting new ones, but there is still a long way to go. Sticky bonuses are the only bonuses they provide, and the process of approving the withdrawal requests is ridiculously long. Slot Powers Casino will remain untrustworthy in our book until they resolve these fundamental issues regarding their attitude towards the players.
Casino Rating
Complaint Resolution: 2/10
Cashout Time: 3/10
Software: 2/10
Jurisdiction: 3/10
Total score: 2.5/10
