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Slots of Vegas is one of the online casinos being in association with the Virtual Casino Group. This group of casinos is famous for generous deposit bonuses but also for unethical business practices. The casino operators that run these casinos have various ways of deceiving their customers. They will stop at nothing to convince the players to trust them with their funds. Gaining the trust of their clients is precisely the purpose of the mentioned bonuses. They are likely to reward you with bonus games to trick you into believing you are about to win big. Sadly, by the time you figure out their scheme, they will have already ripped you off.
Being an offspring of the thieving group, Slots of Vegas is no better than the casinos described above. Unfortunately, many players have been unlucky enough to experience that themselves. You do not have to be one of those people if you gather all the information that will help you protect yourself. We have made sure to provide you with the relevant details.
That way, you can comprehend why we have decided to put this gambling website among blacklisted casinos. Only responsible gambling can bring you fun and money. The same goes for online gambling. It is important that you learn to recognize a fraudulent online casino and play for real money only at the legitimate ones. Hopefully, avoiding Slots of Vegas and similar gambling sites will bring you closer to that goal.
General Information
There are several aspects we make sure to look at when we review casinos. Based on them, the experience of gamblers, and some other details, we form our overall impression. Consequently, we label sites either as recommended or rogue ones.
In theory, having a license is crucial for an online casino because it proves that it has the necessary qualifications. However, not all jurisdictions are equally reliable. Some of them, such as the United Kingdom Gambling Commission (UKGC), are rather strict, which ensures the players that everything is in order. On the other hand, there are some that do not exactly fulfill the role they have in theory. The authority of Costa Rica is one of those jurisdictions, and it has licensed Slots of Vegas. Given the fact that Costa Rica can only provide standard business licenses, you cannot expect any protection if something goes wrong.
As for the payment methods Slots of Vegas accept, you can use BTC and Neteller for both depositing and withdrawing the money. MasterCard and Visa are the payment options for deposits only. You can withdraw your money via bank transfer and cheques.
Even though the game selection is quite good, there is no possibility of playing live games. As for the playing options, the players can access the casino via mobile devices. Normally, that allows you to play casino games on the go. However, at Slots of Vegas, that is just another way for the operators to rip you off.
First Impression
As can be reasonably expected based on its name, Slots of Vegas is inspired by Las Vegas casinos. Its design provides you with a sensation of being in one of the land-based casinos in Nevada. The background shows the skyline of the famous city, and the colors compliment the overall impression.
Both instant play and download options are available. You can see the buttons for them at the top of the page, along with the buttons for signing up and logging in. Apart from these, the menu contains two separate sections of games — slots and casino games, as well as the information related to promotions and the welcome bonus.
You can see the step by step instruction for creating an account in the middle of the page. The more detailed categories of games appear as you scroll down. They are prominently marked, and upon clicking on one of them, you get to see the preview of that particular section.
All the explanations regarding the playing and payment methods are listed below, along with the terms and conditions and FAQ sections.
The website claims the customer support is available non-stop. The ways of contacting it are perfectly visible and include phone, email, and live chat
Based on everything we have seen upon loading the official webpage of Slots of Vegas, we have to say that the designers have done a good job. The site looks professional and appealing to the target audience. However, you should not forget that, in this case, that is just a marketing trick.
Games and Software
Given the name of the website, casino slots are among the most popular games. There is a wide range of themed slot machines, which is not surprising if you keep in mind that RealTime Gaming is the software provider of the site.
However, slots are not the only type of games this online casino has to offer. The selection is rather rich and involves table games and video poker, as well as specialty games. In that section, you can find some variations of roulette.
The games are well organized into separate sections, which facilitates the players’ navigation through the website. That way, you can easily find the game you want to play.
As we have already mentioned, RealTime Gaming powers all these games. The majority of you are probably familiar with the name, as it is one of the most popular software company. Its games are not only entertaining but also include some very lucrative features, such as progressive jackpot and free spins you can expect when spinning the reels of its slot machines. The other reason RTG is so popular among gamblers is the fact that its product is available in the US.
User Experience
Given the connection Slots of Vegas has with the Virtual Casino Group, we were not surprised when we found a ton of complaints about it. The majority of them involve payment issues, which is not a surprise when you take the reputation of the group into consideration.
For instance, one user who has described his experience claims that his withdrawal requests have been denied multiple times. Apparently, the operators have set the terms that way that even the slightest violation leads to them withholding your funds. The mentioned player has attached screenshots as proof.
Another user has attempted to collect his money and has been waiting for almost a year. The casino owes him over six thousand dollars, and the case remains unsolved.
Another user has been going through a horrible ordeal thanks to the business ethics of Slots of Vegas. They had submitted eight withdrawal requests and waited for three weeks before they attempted to complain to the people behind the casino. Unfortunately, the customer support team has proved itself less than useless. Even though the website offers three ways of contacting the customer service, the user has not managed to reach it yet.
The described situations are only a small part of the vast number of complaints we have found online. Not only does the casino stall payments and denies withdrawal requests, but its customer service has the audacity to be rude to clients. The operators have broken many rules and have come up with numerous ways to disrespect their customers.
Pros and Cons
The only advantage Slots of Vegas has to show for is the design of the webpage and the game selection. The layout is not of great importance to anyone, as people enter casinos to make a profit primarily. However, the games this casino offers are truly entertaining, which is the merit of RealTime Gaming. Nevertheless, there are many legitimate RTG casinos, so you ought to try out your luck there.
The section of cons, on the other hand, is rather abundant. The casino raised suspicion with the useless license and then continued to fall deeper into the rogue pit as it voided the players’ winnings. The unprofessional and downright hostile customer support is only a cherry on top of the cake of cons.
Our Verdict
Hopefully, all the information we have gathered and provided you with will prove useful in your process of choosing a legitimate casino. We have every right to claim Slots of Vegas is not one of such websites, and we consider ourselves obliged to advise you to stay away from it. It has tricked many people into trusting it with their funds. They regret it because they have found themselves going through a terrible ordeal instead of having a good time. You can see for yourself that a number of complaints have not been resolved for over a year. We hope you won’t end up like one of those people, as now you have enough information to not to fall into a trap.
Casino Rating
- Complaint resolution: 3/10
- Cashout time: 2/10
- Software: 8/10
- Jurisdiction/license: 2/10
- Total score: 4/10
