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Jackpots Heaven is a rogue casino that was responsible for one of the most absurd scandals in online gambling history. Check out their shady story in our review.
Jackpots Heaven Casino Review
If you thought Jackpots Heaven Casino could actually take you on a divine ride full of godlike rewards, we’re sorry to inform you, but this place just isn’t going to do that at all. Actually, it’s quite possible that this casino was created by Satan himself, and you will see why once you find out about the atrocities they’ve committed upon their players.
Take a look at this review of Jackpots Heaven in which we will reveal why this casino is among the worst online.
General Information
Is Jackpots Heaven a Scam?
Jackpots Heaven was caught when some forum posts revealed a suspicious problem in their software. Moreover, some players even complained about their shady terms and conditions. It was since discovered that this casino used unethical business practices, fake games, and on top of all that, had a fake license.
Everything was documented online, and the casino has since been blacklisted. If you visit Jackpots Heaven’s URL, you will be redirected to a blacklist of a watchdog portal, meaning that the casino itself has been shut down. And this is a good thing for several reasons.
As a way to refuse responsibility, the ownership of the casino denied blame and then issued legal warnings to forum operators. They threatened them and demanded they stopped thrashing the casino, while they were simply stating some objective facts and experiences about Jackpots Heaven and posting them online to warn other players. And that’s not even the whole story, but it’s enough to get this casino blacklisted. In this case, it worked, and Jackpots Heaven was sent deep into the abyss where it belongs.
Casino Details
In terms of features and general details, there isn’t much to say about this casino, but when it was online, Jackpots Heaven allegedly used stolen software. The casino used their own software provider, obscurely named Salus Technologies, and it was later proven that they completely ripped off designs by Microgaming and RealTime Gaming.
According to many watchdog portals, this fake provider blatantly copied the games and even used the same names of the RTG and Microgaming titles. In addition, back when the casino website was online, it looked like it was created in 5 minutes and didn’t seem appealing at all.
First Impression
When people started talking about Jackpots Heaven on forums, they quickly learned that the T&Cs were plagiarized and taken from another gambling site called Casino Riva. The text was identical, with the exception of the details about the gambling license. It was then discovered that Jackpots Heaven’s license was obtained from Costa Rica’s Lotteries & Gaming Authority. However, this organization isn’t real: it exists in Malta, not in Costa Rica. This further proved that Jackpots Heaven simply copied the T&Cs from the other casino and swapped out the country name, while being completely clueless about how stupid that move was (how subtle, right?).
For us, the icing on this crap cake was the reaction of the casino’s representative who tried to calm things down by blaming and threatening everyone else. And just when you thought this case couldn’t get any more ridiculous, the management even released a video claiming that Jackpots Heaven was the subject of a witch hunt and a huge conspiracy and that they did nothing wrong. The story of Jackpots Heaven is a great example of the gambling community’s ability to weed out shady rogue casinos. As soon as the word got out, it seemed like the entire internet was against this casino because of their fraudulent business practices, and it eventually paid out.
Games and Software
Since the casino is offline and there is no way to see the game selection or to even try the pirated games, we can rely on old website screenshots and say that the game copies and the casino website were pretty underwhelming. The pirated titles were well-known slots like Big Kahuna, Thunderstruck, Big Top, and others. The copies did not seem convincing or impressive at all and looked like they were made 20 years ago. And judging by the screenshots, we honestly can’t think of anyone who would have wanted to try the games at this casino.
Regarding the games, many forum members noticed that the software wasn’t fair and that there was some shady business regarding some money transactions, which is where user experiences come into play.
User Experience
If you really want to have some fun, try looking up some forum posts online to see what happened with Jackpots Heaven. Users kept unfolding deceptive information layer after layer. Some even claimed that even the free mode of the games was rigged. The casino customer service didn’t want to answer any questions about their license, bonus terms, wagering requirements, game provider, and flat out lied when forum members asked some important questions.
And depending on the question, some members got a notice they had to sign up before their question was answered and were even promised small deposit bonuses to keep playing. As another example, the management didn’t want to reveal the name of their software provider and claimed they only wanted to protect their intellectual property. Given that the casino’s software was actually pirated from respected online gaming providers, we can only conclude that the casino lost all reasoning and started a huge trolling marathon with that answer they gave.
Pros and Cons
Pros
- They created one of the greatest and the most hilarious rogue casino scandals in history.
- Jackpots Casino will never work again (hopefully).
- We appreciate the irony in the casino’s name.
Cons
- We weren’t around to see this rogue casino go down in flames.
Our Verdict
What kind of impression are we supposed to get after all this borderline crazy information? Let’s recap and say it was reported and basically proven that the casino:
- Used copied games from respected providers.
- Used copy/pasted terms and conditions.
- Used a fake license.
- Tried to deny all accusations and blamed its players and review sites.
If there is anything good that can be said about this casino, it’s that it’s offline, and hopefully, it won’t bother anyone again.
Casino Rating
- Customer Support: 1/10 — Liars and trolls.
- Cashout Time: N/A
- Software: 1/10 — Pirated software of respected providers.
- Jurisdiction: 1/10 — Casino license comes from an organization which doesn’t exist.
- Total: 1/10 — What were they thinking?!
This rouge casino offers quite an entertaining example that reveals the lengths casino operators will go to in order to scam people. We hope that not a lot of people were harmed by this scandal and are positive that this story will serve as a great example of how the Internet took down a rogue casino. So to stay safe, keep a constant watch on blacklists, and avoid rogue casinos like this one.
