The Internet gaming world is packed with scam casinos. Most of them earn the title of a blacklisted casino thanks to shady business practices, and that comprises of a lot of different things. A gambling website can be proclaimed fraudulent for refusing to pay the players, using credit card information for illegitimate purposes, slow or no withdrawal, and a variety of other reasons.
However, the bottom line is, if a user complains about an online casino for whatever reason and the complaint turns out to be valid but the casino isn’t willing to resolve it — the casino will be blacklisted so that the gambling community is warned. iButler Casino was provided by a piece of software that copied one of Rival’s games and had operators who lied about that. And not only did they lie, but they also created a fake account on a forum in an attempt to persuade people their website was legitimate.
You have surely noticed that we used past tense when referring to iButler Casino, haven’t you? That is because the casino no longer exists, and you will learn why soon enough.
General Information
Even though this casino was licensed by the reliable Malta Gaming Authority, it proved to be rogue due to a variety of transgressions. That confirms the statement that a gambling website can have a license, but not be legitimate.
iButler Casino was closed due to a fraudulent way of operating. That makes its shadiness rather obvious because it implies that it lacked the necessary qualifications in order to be considered trusted. The reason for that is simple — it did not meet the requirements it was supposed to and the truth came out. Plain and simple.
Also, the casino in question did not care much about leaving a good impression in order to appeal to the players. It did not put much effort into the development of its options, and the result was that it did not offer the possibility of playing live games or playing via mobile devices.
First Impression
As we have already mentioned, iButler Casino cannot be accessed anymore, so we haven’t been able to form an impression based on the look of its layout. However, all the other pieces of information we have gathered were more than enough to come to the conclusion that it was closed for a good reason or even several of them. Given all the features it did not offer, it was really not even worth trying out, even if we disregard the fact that it was fraudulent. The operators of an online casino should take care of such things, in case they want real gamblers who play for real money to trust them. It seems like there is not much left to say about a casino that has been closed. Almost everything is implied by that fact.
Games and Software
As we cannot access the casino’s official website, we cannot be sure about the games it offered. But one thing is certain — it offered slots, such as the one that was revealed to have been a copy of one of Rival’s slots. We are talking about the one named “Rich Horrific,” whose layout, symbols, and progressive jackpot were a copy of Rival’s “Scary Rich.” Notice the name — the operators of iButler Casino did not even make an effort to come up with an original name. They have simply switched the two words and then replaced one with its synonym.
As for the casino software, iButler Casino was powered by 36gaming.com, which has been shut down. Given the way this particular casino operated, it really does not come as a surprise. We have already mentioned that it held a game which was almost an exact copy of one of Rival’s games.
User Experience
Fortunately, iButler Casino was not very skilled at covering up its unethical business practices. Its operators went so far as to pose as a player on a forum in order to persuade users to trust the casino with their funds. However, although they were cheaters, they were not particularly good at their craft and definitely not very smart. The so-called player’s comment was traced back to the same computer previously used by the website’s operators. Not only is this highly unethical, but it is also very insulting to the players.
If a casino is prepared to rip off a software provider, why wouldn’t it try to rip you off as well? If casino operators have to fake forum accounts in order to encourage people to make a deposit at their casino, why would you trust them? Luckily for you, these questions have already been answered, so you do not need to concern yourself with that.
And last but not least, this casino’s customer service was awfully unreliable. The operators simply used to promise they’d resolve all the issues without ever lifting a finger to actually do anything.
Pros and Cons
The only positive thing we can say about this online casino is the fact that it does not exist anymore. Thankfully, its operators were not really devoted to covering their tracks, which means that not only did they run their website unethically, but they also did a sloppy job doing so.
As for the cons, the first and the most prominent one is posing as a player. When you add the bad customer support and copied games to the equation, you come to a conclusion that this casino was run in a very unprofessional way. For future references, if casino providers are trying too hard to praise their own website, and they are doing so by hiding behind a fake account on a forum, avoid that website.
Verdict
When you take all of the above into consideration, you can probably comprehend why iButler Casino had a rather short run with a quite unheroic end. The operators did not even try to make their website appear established but got down to shady business right away. Given the way they did it, they were exposed pretty quickly to the whole gambling community and shut down as a result. This is the reason it is highly recommended to do thorough research about an online casino before trusting it with your money. You are advised to read the reviews and comments made by other gamblers, as well as the terms and conditions section of their website.
Casino Rating
- Complaint resolution: 2/10
- Cashout time: N/A
- Software: 1/10
- Jurisdiction/License: 8/10
- Total score: 2.5/10