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Freaky Vegas is a fairly new brand to the online gambling industry. Established in 2016 by Glimmer LTD, Freaky Vegas was heading in the right direction in the matter of providing excellent service to its players. It is primarily focused on the European market, and it is also trendy in Canada, which is why they have adjusted their banking and support options to better fit their audience.
First Impression
Freaky Vegas has a decent layout with instant play interface, which is really easy to navigate. In front of their three-color palette — white, orange, and red — is a simplified blue theme with a funny and appealing image that welcomes players stating: “Boom! Get your freak on!” It is a strange message, however, we found it exciting and inviting. So far, we were interested.
Games and Software
Once you are registered, you will be able to see the latest array of games provided from some of the best software providers, such as Playson, NetEnt, Euro Game Technology, and Portomaso Gaming. By including developers like these, Freaky Vegas has provided various advantages in online playing while awarding their players with casino games with the sharpest graphics. When it comes to slots, players have multiple choices, and some of them include Starburst, Wonky Wabbits, Dracula, The Wish Master slot, and many others. As for table games, Freaky Vegas offers an assortment that will find its way to every player. Some of the table games Freaky Vegas provides are Blackjack, Roulette, and American, as well as European Roulette.
It gets even better if you are a man of action — Freaky Vegas thought of you. They have established a live Vegas casino with live dealers. You will be able to enjoy this thrill from the comfort of your living room. Powered by Ezugi, playing Roulette and Blackjack in several different variations will bring you hours of entertainment. On top of that, you can enjoy Freaky Vegas table games or slots on your tablet or mobile devices as well. Thanks to NetEnt, Freaky Vegas is mobile-responsive, so you will have no troubles enjoying this online casino using your iPhone, iPad, or Android device.
User Experience
The welcome bonus offer that Freaky Vegas has been providing consists of 100% on the amount you deposit, along with 110 extra free spins on Starburst. Their bonus structure is standard, following the usual procedure of locking deposit funds until all wagering requirements are met, which are stated to be 30x. There is no maximum cash out, and the maximum bet is $5.
As a newbie, the first deposit bonus you make will give you an opportunity to win 100 Free Spins. With the second and third deposit, site awards you with 140 and 160 Free Spins regularly. However, the important thing to note is that you always have to make deposits to be able to access this scheme. This offer comes with wagering requirements of 40x. Moreover, the time limit for this promotional offer is 4–6 days from the first day of making a deposit.
Also, players will have an option of applying to a regular promotion awarding 5 Free Spins called “Monday Mania.” The minimum deposit for this offer is $25, and players need to participate in this offer on Mondays between 2:00 and 24:00.
Furthermore, Freaky Vegas was thinking about its loyal members and created a loyalty scheme in which players compete with each other to win a jackpot on all slots. The minimum spin value for this is $0.25, and this module includes all jackpot games.
However, the payout speed has not been specified anywhere on their site. The only information that is provided is that they process withdrawals during business days, which is definitely not good enough.
And another critical thing to mention is that, unfortunately, this casino has a long list of restricted countries that includes more than 40 states. Also, they operate in English, Swedish, and Finnish only, and those two limitations really narrow down their audience.
License and Affiliate Partners
The site claims that they were licensed by the Malta Gaming Authority (MGA) license. However, upon further investigating this matter, we have concluded that this was not true from the beginning. After operating for a couple of months under this supposed license, they succeeded in getting a license from the UK Gambling Commission and the MGA, so they were able to focus more on the UK market with both permits in their possession. However, a couple of watchdog portals came across some issues with their affiliate partners. It seems that the advertising links were not tracking correctly for
After a few complaints to their team of representatives made from a couple of portals, they claimed that they would be further investigating this matter and come back with an update. Unfortunately, none of their affiliate partners were notified about this issue and the representatives from Freaky Vegas were not responding for almost two months. By not resolving this matter immediately, they affected many affiliates since their course of action led to the conclusion that the Freaky Vegas was stealing traffic from the beginning. The bottom line is that this behavior represents a rogue behavior and an unethical marketing strategy. That way, they lost the support of many reputable watchdog portals, and in the end, the trust of their customers.
Pros and Cons
Freaky Vegas online casino has put a considerable effort in collaboration with exquisite software providers. That granted them access to the most advanced versions of games with sharp graphics and sleek design. They have provided exemplary bonus structure with innovative promotional offers so that players could choose how long they wanted to play according to their initial deposit. And besides plenty promotional offers, players have an opportunity to join their membership program in which they can compete for the main prize. Also, for people who wish to witness live casino experience, the site has enabled a live casino option with live dealers that gives players an authentic casino experience. On top of that, Freaky Vegas made online playing even more accessible by making this site responsive on all devices.
However, upon further investigation, we have noticed that they do not have 24/7 live chat support and no precise time frame for cash-outs. This is troubling since customers need to know exactly how long it takes for them to receive their money. Moreover, so many restricted countries and support in only three languages caused significant issues regarding the customer support services. With that in mind, and unfortunately, due to their mistakes with affiliate partners, customers will have troubles choosing their site as a preferable one.
Verdict
Overall, Freaky Vegas Casino started out as a pretty neat online casino with a small library of video games but with high quality and an opportunity to play on the go on all devices. However, the game selection needs improvement, since unfortunately, there are 105 slots and 45 table games in total. The site is really easy to navigate, and players have great access to all the information, as well as the bonus offers available. Unfortunately, due to the casino’s poor decision of not respecting the market and their affiliate partners, they have let their audience down and received a lot of negative criticism. However, there is a fresh update on their website that states that they are soon closing down. In it, they are updating their players about the withdrawal time frame, which is, unfortunately, in February. To sum up, by showing an unwillingness to be cooperative with their affiliate partners, they’ve displayed poor business practice. But ultimately, it is good that they managed to see the error of their ways and made the right decision to close the site down.
Casino Rating
Customer Support: 3/10.
Cashout Time: 5/10
Software: 8/10
Jurisdiction: 9/10
Total: 6/10
