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Cashpot Casino
Cashpot Casino is an online casino that has been around since 2016 and has a Curaçao eGaming license. Some of you may know it as the Cosmik Casino, but thanks to a re-branding effort, it now bears the name you see above.
We should also mention that AffPower group owns this casino, and they have made a bad reputation for themselves thanks to their dishonest practices. They are a highly controversial group based in Israel. The AffPower group was accused of pirating software from NetEnt — they stole their games and present them as their own on their casinos’ websites.
They are well-known in the online gambling circles as the bad guys. However, we are going to see whether the Cashpot Casino is as bad as their owners. But we must warn you not to get your hopes up.
First Impression
When we saw that this online casino belongs to the AffPower group, we already found enough reason for Cashpot being on our casino blacklist. Therefore, our first impression was not positive at all. We think that if casino that is owned by a criminal casino group can’t be a good one — no matter the quality of their website and the games available. However, it is our job to see all this through and to get the whole picture about this casino. Thus, we are going to make sure to gather all relevant information about everything that makes a casino rogue so that you can recognize one in the future.
Games and Software
At first glance, the games are quite interesting, and they look decent. Furthermore, there is a rich selection of different slot games available. Next to that, the site has other standard card and table games, such as video poker, etc. Moreover, they also have a VIP section where they have special games that provide the most significant winnings. However, we should not forget that the owners of this casino were accused of stealing games, so all of that is somewhat irrelevant if we consider that.
And when it comes to game bonuses, they have a welcome bonus of 300% up to €1000. However, the minimum deposit is €20, and it has a wagering requirement of 33x for the deposit bonus. Thus, we can say without a doubt that this is too high of a wagering requirement. And to make things even worse, the bonus is sticky, which is a preference of the not-so-good casinos. If you ever run across a sticky bonus with wagering requirements, don’t waste your time there.
When it comes to software used, Cashpot Casino uses software platforms from several different providers. Here, we are going to review two of them — Chartwell and BetSoft.
Chartwell was founded in 1998, and somehow it seems that it hasn’t prospered much since then. To be more precise, we are not even sure if they are still operating. Many suspect that they are out of business because there are no new updates about them. However, the graphics of their games are mediocre, and the games are sometimes slow, and that can be frustrating. After all, we can’t say for sure that this software provider is relevant anymore, but we can say that it was safe to use. So even if the games were not that good, safety should always come first.
BetSoft was established in 2008, and since then, they were doing an outstanding job in developing games. They are proud owners of one of the best visually thrilling slot games. Also, they are one of the first providers that had implemented 3D slot games. Although they still can’t reach the level of fame of NetEnt, they are close. However, they are doing an impressive job with the quality of their games and their features. Moreover, they indeed offer the best graphics that can be found on the market today.
User Experience
We found out that Cashpot Casino has a lot of unresolved complaints from its users and most of them are very angry about this casino. They are mostly complaining about the non-existing customer service and the fact that their replies to e-mails are almost always a few days late. They don’t have a license for the UK, so the players who don’t know that and are from that country don’t have kind words for them. Moreover, Cashpot Casino tricks most of its players like that — by just taking their money and then refusing to pay out.
Usually, players give this casino up soon after they start playing because of the poor services that they provide and withdrawal issues. Unfortunately, that’s not the end of the story about this rogue casino. Players from around the world have reported that the casino refused to pay out their winnings for a variety of reasons, such as the players’ locations. Moreover, some have even complained about the fact that their winnings were made void because of the wagering requirements they were unable to meet. One player even had to leave without €6,000 he had won playing their games. He won €7,000 and the casino only let him take €1,000 home.
Later, they wrote on the website that the minimum accumulated deposits for the site before withdrawal must exceed €200. Most of the players didn’t realize that, and they found out at the end when they wanted to take their money out. Consequently, the casino refused to reply to them, and the players didn’t get any help. The only excuse that the Cashpot Casino offered was that the players were citizens of the UK (where they were not licensed to work). But you should bear in mind that they shouldn’t accept deposits from UK players in the first place if they don’t support that region. After all, it seems that they only took notice of the UK players after they started winning.
Furthermore, legal issues are also a part of the problem this rogue casino has. On their website, it says that the casino was licensed by the government of Curaçao, but from other sources, we found out that it was formerly authorized by the Malta Gaming Authority. Moreover, they don’t have clear terms and conditions, and they have changed their name once already, and that doesn’t say much about their trustworthiness.
Pros and Cons
We are not sure if we can say many positive things about this casino, but we are going to give it our best:
- Good software
- Lots of games offered
On the other hand, when it comes to negative remarks, we have a few most relevant ones:
- Legal issues
- Part of the AffPower group
- Wagering requirements too high
- Withdrawal issues
- No chat support
- Poor customer service
- The casino offers their services to players from the UK without the necessary license
Verdict
There are many reasons why this casino is considered to be rogue, and they are all facts. However, we are aware that today, many casinos work in a similar manner, and if you are a beginner, you should be very cautious about this. The website you visit might look perfect and everything about it may seem legit at first. But the tides can turn quickly, and it might not take you long to just want to take your money and leave.
Therefore, pay attention to the reviews on the Internet and don’t pick random websites — that’s not a good strategy for gambling online.
This casino’s story works as a classic example of how certain casinos attempt to steal money from their players. And it is not uncommon for rogue casinos to behave in a similar fashion to this one.
Furthermore, Cashpot Casino is on our blacklist because it is a part of a rogue casino group that is known for stealing game software, among other things. Also, the Cashpot Casino is refusing to pay its players out. And just to add fuel to the fire, their wagering requirements can also be all but impossible to fulfill. All in all, we highly advise you to stay away from this rogue casino.
Casino Rating
- Customer Support: 3/10
- Cashout Time: 2/10
- Software: 6/10
- Jurisdiction: 6/10
- Total: 4/10
