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We have researched the Backgammon Masters Casino so you would not have to, and we have determined that its business practices are shady on various levels. There are many reasons why its reputation is so bad and why it deserves to be among the online casinos that are blacklisted. Online gambling sites differ, but there are certain requirements that each casino website needs to meet in order to be considered legitimate. There is a whole series of irregularities regarding this one, and you will be given detailed information relevant for everyone on a lookout for casinos to play.
General Information
You need to be fully aware of the importance of the licensing bodies for every gambling website. It is not just about the license itself, but also about the authority that issues it — because some are more reliable than others. This website failed to meet even that most basic requirement, as it literally has no license. Should you be worried about that? Definitely, because with no license present, who knows what else is missing. Fortunately, you do not have to guess, as we will provide you with an insight into everything that is wrong with this website. So let’s dive into it.
The wagering requirement you need to meet implies that you have to bet 50 times the amount of a bonus in order to be able to withdraw any money. This piece of information is available on the official website, which we will further comment on below.
Given all the flaws this casino has, it does not come as a surprise that its games are not available on mobile devices.
First Impression
In case you decide to visit the official website of this online casino just to see what it looks like, you will find out that its design supports everything stated above. The layout is quite dull, which tells a lot about the amount of effort put into designing it. Furthermore, you are provided with all the necessary pieces of information, although most of them are not accurate.
The offers regarding the games the casino features are not exactly prominent, but you are provided with the fact that the software needs to be downloaded. That leads to the conclusion that the games cannot be played online, which is just another flaw, so it does not come as a surprise.
Games and Software
The selection of games offered by this casino is rather poor. Only blackjack and poker are advertised, which is neither new nor special, as every other online casino boasts these games as well.
When it comes to casino software, this website is powered by Lucky Skill Ltd. Not many details can be found about it, as the “page not found” announcement comes up when you click on the URL given on the casino’s website.
User Experience
After all we have learned while researching Backgammon Masters, finding a detailed complaint on the Internet really did not surprise us. It describes an experience of an actual user who has gone through an awful ordeal because of this casino.
The aforementioned user had troubles regarding the wagering requirement. As it turns out, not only does the website operate by its own rules, but its operators have the audacity not to specify them in the terms and conditions section. The player in question tried to contact the customer support a few times in order to have their bonus removed from the cashier, as it was the trigger for the whole problem. Nevertheless, the bonus remained, as the technicians refused to cooperate.
On top of that, the player in question received an email in which the casino addressed them by the username they were using on a different website. The customer service not only failed to do their job once again, but they were also rude beyond belief, claiming that the customer faked the email. In case you weren’t convinced not to play in this casino before, hopefully you are now. Do not let it ruin your gambling experience like it did this person’s.
Pros and Cons
Shockingly as it may be, we have not been able to find a single positive thing about this casino. You can imagine how bad it is when its awful graphics is the only thing we can add to the pros list.
Let’s be serious, the layout of this so-called “online casino” is just laughable. A child with crayons could have done a better job. All you need to do is glance at it once to agree with that statement.
As for the cons, there is a whole range of them, so take a pick. The casino lacks a license, so it is beyond imaginable how it even gets people to play at it. It probably targets inexperienced, first-time gamblers who are more easily tricked into trusting it with their money. Moreover, their terms and conditions section does not even begin to explain the rules, so players often find themselves in situations they cannot handle. And finally, the fact that the casino has unresponsive customer support only makes things worse.
Verdict
Keep in mind that you must always check whether the casino you find appealing has a license. The second thing you have to remember is to find out more about the regulatory body that issued it, provided there is one. Also, you are highly advised to read the reviews written by other players and the terms and conditions section. Even after you have taken all the necessary steps, you still need to be careful, as rogue websites go out of their way to hide their irregularities. However, one thing is for sure — avoid Backgammon Masters Casino at all costs.
Casino Rating
- Complaint resolution: 1/10
- Cashout time: 5/10
- Software: 1/10
- Jurisdiction/license: 1/10
- Total score: 2/10
