The 6Black Casino appeared on the internet in 2015 and is powered by Alpha Interactive Solutions N.V. Licensed in Curaçao, this online casino started to grow, and slowly began expanding on their available methods of payment. Today, they accept various options, such as EcoPayz, MasterCard, or Visa Electron, as well as a few for payouts, like Bank Wire Transfer, Neteller, etc. On top of that, this Casino offers a mobile casino as well. Also, the currency that they accept is Euros.
First Impression
The 6Black Casino has lots of games available, and when you enter the website, you can see lots of them, such as slot games for example. They have lots of games available and different categories as well, so you can play roulette or online poker. It is an elegant casino overall, but we wouldn’t really call it glamorous. However, they have a VIP Membership, and that is quite an attractive option. The VIP members have various benefits, such as higher betting privileges, faster withdrawals or higher comp points conversion rate, etc.
The website’s black background is also designed to associate you with gambling nights, and even the rest of the site has a dark note.
Games and Software
6Black Casino has several game categories and various titles in each of them. Most of the games that are available are slot games.They have Christmas-themed slots that look quite appealing, especially during the winter holidays. If you are looking for a variety of slot games, this is the perfect place. On the other hand, they could expand the online poker section because they have only the most popular games and just a few of them at that.
When it comes to game software, 6Black Casino uses GameScale software for their instant play casino. This software can be downloaded, and it even has an instant play platform. It possesses all the necessary tools, but the games are a little slow. We think that it can work for some second-rated online casino sites but that’s it. For instance, slot games that are powered by GameScale have only basic features. Also, when it comes to video poker games, they are maybe one of the weakest on the platform, graphically. But, in general, the game software is not the worst that exists, but it would definitely not be our first choice.
User Experience
The most tricky part when it comes to checking the relevance of one casino is to read about the user experience because that’s when the truth shows its real face. After all, the players’ opinion is the most important here. However, their experience relies on personal interests, the perception of the casino, and many other factors that can influence it during their time on the online casino website. Also, if you ask a player from the UK about this online casino, they wouldn’t leave you positive comments.
The main reason why it is like that is that 6Black Casino doesn’t have a legal license to operate in the United Kingdom and somehow offers their services to its residents on the website. When we first started to check on this online casino, we immediately noticed that it had problems with the UK players and that it was banned in the US, Asia, and Australia. We’ve heard a lot of complaints from the UK players who were bitter at the 6Black Casino because it had undefined regulations that allowed them to play. This brings the integrity of the 6Black Casino in question. After numerous complaints from the players, the reviews of this casino in the UK are not the best.
Moreover, the 6Black Casino has poor customer service, and that, unfortunately, is not good news. Having quality customer service is of vital importance and the ones who have had the pleasure of contacting an unprofessional one know what we are talking about. The user comments and reviews on the Internet show that 6Black Casino has careless customer support. For example, they had numerous problems with players from the UK, and when they asked for help (because of the series of illegal practices), the casino simply argued with the fact that it can’t operate in the UK and that players should have read the terms and conditions more carefully.
Moreover, this casino has changed their terms and conditions several times, and when the players discovered that, the 6Black Casino lost the trust of its customers for life. Besides, the complaints about the lousy support are further made worse by the fact that they also didn’t reply to players’ e-mails and calls, as well as that they didn’t have a 24/7 live chat as they were claiming.
Withdrawal problem in the 6Black Casino is the second main topic that almost all players are complaining. It appears that the casino needs a lot of time to proceed with the payment. The players are saying how they had to wait nearly 7 days to get their money. Also, keep in mind that the maximum withdrawal is €5000 and that you can take that amount of money out every 30 days.
Pros and Cons
When we take a step back and take a look at the whole picture, we can finally give a proper review of the casino in general. 6Black Casino has its virtues and flaws, and we are going to provide a brief description of them.
In short, the main flaws of the 6Black Casino are:
- Withdrawal process requires too much time
- Unprofessional customer support
- License problems in the UK
- Doesn’t support payings from the mobile devices
- No available tournaments
The primary virtues of the 6Black Casino:
- Various slot game offered
- VIP membership
- Welcome bonus
Verdict
The website design is an essential part of an online casino, and our general impression of the 6Black Casino is that it doesn’t look that appealing at first glance. There are a lot of slot games that this casino offers, and they are quite impressive. On the other hand, they lack other games in different categories, such as online poker games. Although they have plenty of unresolved issues with the licensing and the UK clients, some players from other countries said positive things about this casino. However, we are cautious when it comes to recommending this casino because of its legal issues and numerous complaints about the withdrawal problem.
Casino Rating
- Customer Support: 1/10
- Cashout Time: 3/10
- Software: 3/10
- Jurisdiction: 6/10
- Total: 3/10