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This would be a short review of the Playros gambling site since they have disappeared from the scene. We can only say that we are happy they don’t exist anymore since they were deceiving their customers.
Playros Rogue Casino Review
- License: Malta Gaming Authority
- Minimum Deposit: $10–$25
- Minimum Withdrawal: ?
- Cashout Limit: no
- Live chat: yes
- Live game: ?
- Mobile gaming: yes
Playros is an online casino that didn’t last long on the online gambling scene. However, we committed to writing a review about them because we were eager to see what went so terribly wrong with this gambling site. The fact that we couldn’t find anything other than “Account Suspended. Contact your hosting provider.” when we typed their web address into our browser was daunting, but this didn’t deter us from searching further.
Since we had to rely on various sources to make this review possible, we found out both positive and negative things about the Playros Casino, and we will try to present all of them objectively.
The Suspended Account
This info was our general impression of the Playros online casino. The fact that we couldn’t see or get to know anything more about them, nor try out some games and give an honest first-hand opinion was a bit disappointing. However, we turned to different reliable sources and players comments to get some picture about how Playros Casino used to operate.
Most of the people described their site as any other online casino when it comes to the homepage layout, but many also said that it was easy to navigate. However, there were numerous complaints about the poor readability of the “Terms and Conditions” section due to the fact that the text was written in white letters on a yellow background. While most of the players would tell you that the design of the gambling site isn’t crucial in deciding where to gamble, this poor design affects an overall clarity of the website and may deter many from playing there.
Banking and Payout
Playros Casino seems to have offered favorable terms and conditions for making deposits or withdrawals to their customers. According to the available information, they provided an array of both deposit and payment methods ranging from the Bank Wire transfer and different credit cards to growingly popular e-wallets like Skrill or Arena Wallet.
The payment time was exceptional. The casino allegedly distributed money to your e-wallet or a credit card within an hour from making a request, while the Bank transfer took from 24–72 hours. This speedy payout is an outstanding feature and a huge plus for the Playros Casino, we can only regret that we couldn’t have witnessed it ourselves. Another great thing that players would have liked to hear is that there was no cash-out limit at this casino. As far as payment methods and the entire withdrawal process is concerned, this casino would get high marks from us.
Customer Service
We understand from various users’ comments that there were both a live chat and an e-mail address available to the players. Although, we also encountered controversial opinions concerning the customer support this online gambling website provided for its players. While some of the comments claimed that the live chat agents addressed issues appropriately but could have been a bit friendlier, other users complained that this chat wasn’t available 24/7.
Games and Software
Unfortunately, we couldn’t give you our impression about the games offered and the gameplay. Judging from the info we have collected, Playros Casino relied on the services of the renowned game software developers such as NetEnt, Betsoft, World Match, and others. We didn’t come across any complaints or accusations related to the legitimacy of the software or the fairness of the games, so we can only hope, for the sake of their customers, that they used original gaming software.
Players’ Impressions
This online gambling site didn’t have many complaints about the terms and conditions except for the welcome bonus terms. However, these complaints about a high deposit and a modest reward can’t get a casino on a rogue casino list. Every casino has the right to determine the wagering requirements for a bonus. And if you don’t like those conditions, don’t go for it.
At this point, we were a bit puzzled because we still couldn’t find any reason why this casino was blacklisted, let alone out of work. They have obtained a license from a reliable regulatory body, and they have opted for the top software providers. So what could have gone so wrong?
Lousy Attempts of Self-Promotion
And all of a sudden, there it was. It seems that they have used some aggressive and deceptive marketing methods to promote their business, which finally got them on various blacklists. According to the claims of a reputable watchdog site, their “manager” started an aggressive marketing campaign on several online gambling forums by breaching their rules. This person seems to have promoted the casino and at the same time posed as a bunch of “satisfied players,” leaving positive comments from several different accounts.
His deceiving tactics were soon revealed, and he was shamed for trying to promote his own business in such a lousy manner. While this may not appear as a capital crime in the world of gambling like using fake software or not paying your players, this kind of foul business practice should be severely punished. If this were a land-based casino, they would have undoubtedly lost their license for this deceptive self-promotion, so why should it be any different for an online casino?!
If someone is ready to cheat so bluntly to get to customers, imagine what they are prepared to do once you enter their casino?! Another thing, all the recommended casinos take their marketing seriously and invest loads of money in it. Now, if a “manager” has to roam from one forum to another to advertise the casino himself, how serious do you think this online casino is, and do you think it would be able to pay out any winnings to their customers?
Pros and Cons
At first glance, this casino might have had a lot to offer to online gamblers. However, every business should be run on some basic principles, and trying to attract players using deceptive and misleading self-promotion is not one of them.
Advantages
- A valid license issued by the MGA
- Great choice of casino games software developers to support their games
Disadvantages
- Disgracefull attempts of self-promotion to deceive customers
- Poor design of the website that affects clarity
- Mixed impressions about the customer service provided
The Final Word
The story of Playros Casino confirms the saying that you shouldn’t judge a book by its cover. From what we’ve managed to find out, this casino resembled any other casino on the online gambling market, but as soon as we dug deeper, all the dirt related to the deceiving marketing started to emerge. We can only say we are happy to see this unethical casino out of business because we are confident that their whole operation would have led to illegal purposes eventually.
Casino Rating
Jurisdiction: 8/10
Software: 8/10
Cashout: 8/10
Customer Service: 5/10
Total: 7/10
Note: The Playros online casino is now closed and out of business.
