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This casino, established back in 2008, was operating under the jurisdiction of Curacao. It was a part of The Rushmore Group, a well-known rogue company. So it is quite expectable for us to see them closed. The website of Slots Oasis was a delight for the eye. Besides, the casino was offering a huge catalog of live games.
So why was this gambling site closed? Was it just another scam online platform? Check out our Slots Oasis review to discover why this ‘oasis’ turned into ‘desert.’
General Information
Firstly, they had a long history of slow withdrawal processing and stalled payments. There were numerous complaints from the players who didn’t get paid at all. Being a part of the notorious Rushmore Group, whose casino operators had the same payment issues, the misconduct of Slots Oasis didn’t come as a surprise.
According to the reviews of the players who had requested a withdrawal, they were waiting for over a month to receive their winnings. Because of the maximum withdrawal amount of $2000 per month, many players’ payments were capped at that level and paid in miserably small installments. For instance, if someone won a huge progressive jackpot, he could be waiting for 30 years or more (depending on the amount) to get his money.
Secondly, casinos from this group have also been cheating its affiliates. The interesting fact is that the company had a good image at first. It was even accredited by many acclaimed sites. However, later they started to lose their reputation after holding on to fraudulent practice towards their business partners.
Another suspicious thing related to Slots Oasis is its jurisdiction body. Since the platform went offline a couple of years ago, we were not able to find any official info about its license issuer. According to some reviews available on the Internet, this casino was operating under the jurisdiction of Curacao. Other gambling sites claim that it was licensed by the Costa Rican government. In fact, there’s not much of a difference.
As you know, there are recommended casinos that have a regular license. On the other hand, there is plenty of troublesome casinos registered in Costa Rica, Cyprus, Curacao, etc. The main problem here is the protection of the gamblers. If players had any complaints, he or she had to handle the situation on their own. It is a losing battle. You don’t need experience like this, so always check the license of a casino. Apart from the players’ protection, governments of these countries don’t monitor the flow of the casinos’ money. There are no investigations and no guarantee of the fairness of the games offered by a casino.
Some casinos that care of their public image have the 3rd part mediators for handling the customer’s complaints. Should you have issues with a casino based in Costa Rica, the only thing you can hope for is assistance from a mediator. Or that a casino is concerned about its reputation.
First Impression
Since the site is closed, we were not able to get a first-hand experience. However, we relied on the screenshots available on the web. The Egyptian-themed website was very nice visually, designed in violet and golden colors. Pyramids, sphinxes, camels, and palms gave a sense of oasis. All in all, the website seemed informative, well designed, and the navigation was easy.
Speaking about the accessibility of games, we noticed that this casino did not provide their list on the homepage. It could have been organized better since all the gamblers like to be surprised with the game choice as they open a casino’s website. The game selection was somewhat obscure including just around 100 items.
You could play for real money or just for entertainment either downloading the casino software or playing online. By choosing to play in instant mode, the players had a smaller selection of games available.
Games and Software
Despite its name, Slots Oasis wasn’t slots-oriented. It offered a decent selection of games, including the standard card, lottery, and table games, such as video poker, keno, and roulette. As for slots, this casino had a large variety of the classic 3-reelers and modern 5-reel video slots. Whether you were a fan of fantasy, historical, or adventure thematic, you could find a perfect game for you. The casino offered multiple slot paylines, bonus games, and autoplay. Since Slots Oasis was powered by the RTG network, the players enjoyed playing progressive jackpots, such as Jackpot Pinatas.
Slots Oasis made an excellent choice when deciding on the software developer. Real Time Gaming is a top software provider popular all over the world. Cooperation with such an important player in the gambling market provided security for the players. It is well known that RTG takes its players’ needs seriously and works very hard to provide a safe and enjoyable gambling experience.
All the games are TST certified, and the fairness of the RTG games have never been in question. The players didn’t have to worry about the protection of their personal and banking data while playing on the RTG’s platform. So, if these aspects affect your choice, search for an RTG slot offered by a reputable casino.
User Experience
We found positive reviews on various gambling forums regarding the experience provided by Slots Oasis. In general, the players were satisfied with its game selection, especially with slots offered. Many users found the casino’s interface user-friendly and visually appealing. Besides, generous bonus offers enticed many of them to sign up.
Although, when it came to claiming their rewards, the clients felt defrauded. They were wasting their nerves and time speaking with useless customer service representatives. And they were losing their money too. Not all the players who won something on Slots Oasis lost their money completely, but there were too many of them who complained about non-payments.
Despite the stated cashout time of 2 to 3 business days, many withdrawal requests remained unresolved for a couple of months.
All in all, Slots Oasis was blacklisted for delayed payments, failures to pay out, and the practice of paying the due amount in small installments.
Pros and Cons
Pros
- Modern design and visually appealing website;
- Attractive bonus offers and promotions;
Cons
- Non-payment issues;
- Questionable license issuer;
- Member of the rogue casino group.
Our Verdict
Slots Oasis was using a lousy payment practice and was throwing dust in player’ eyes. Its line of operation was the most common behavior of sites that swindle their players. When a casino doesn’t want to pay out a player’s winnings, it uses various tactics and excuses. They include irrational weekly withdrawal limits, endless documentation verification, or hiding behind some unclear terms and conditions.
Slots Oasis was just like that. That’s why we strongly advise you to read the review of sites you are interested in. Check out their reputation, user experience and read bonus terms thoroughly before claiming one.
Casino Rating
Customer support: 1/10
Cashout time: 0/10
Software: 8/10
Jurisdiction: 0/10
Total: 2/10
It is quite apparent why this casino is rogue and closed. Let it be the example of disgraceful casino operation you should pay attention to. So, try to draw the necessary conclusions and sign up at a casino with a good reputation. Good luck!
