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Over the decade of its existence, Slots Jackpot has gained a reputation of a casino to avoid. Many review sites report about unfair gaming process and late payouts on this online gambling platform. The casino offers a very limited range of games, but more importantly, it is known as predatory toward players in their terms and conditions, which is why it is on our list of blacklisted casinos.
General Information
Slots Jackpot was founded in 2009 by Dragon City International. It operated under the license provided by the government of Curacao. Currently, it is a part of Cyberrock Entertainment Group, which owns other casinos that are infamous for being unresponsive to their players’ queries. In 2014 the proofs of them hacking other websites to promote their content and casinos, which was absolutely illegal and highly unethical, came to light.
Aside from that, the website presents itself as a go-to place for slots lovers, with hours of gameplay for the ultimate gambling experience. It is not limited only to slots, despite its name. Instead, they offer most of the games other casinos have, such as table games and video poker.
Its affiliate program was with the BestPay Partners group, which was praised in the online gambling world for its advantageous commissions, lifetime revenue, and low minimum rates of the threshold. Until they closed down.
The accusations against Slots Jackpot of rewriting their terms and conditions after players’ winning have become frequent, and the casino isn’t doing much to improve their image. In fact, they’re not doing anything at all.
The casino is also not providing much information about them and how they work. Instead, their “About Us” page contains information about the terms and conditions, with a bunch of legal terms and no introduction whatsoever. Many players find this to be disappointing and confusing.
Slots Jackpot prides itself on the fact that they offer a 100% welcome bonus up to $500. However, the bonus is sticky, and the wagering requirement is 35 times the deposit + bonus. The bonus amount will be deducted from your balance when you make a withdrawal, so it’s up to you.
The payout rate comes at over 97%, and the maximum withdrawal is $10.000 a month, which is pretty standard with rogue casinos. However, no matter how glorious these advantages seem to be, we can’t turn a blind eye to all the problems they had in the past with not paying their customers, which is the issue still waiting to be resolved.
First Impression
When we opened the Slots Jackpot website, we saw a plain-looking, even outdated homepage. There are slots machines depicted against a black background and a blue listing of the most popular table and slot games. The big tab in the center of the page containing the information about a Welcome Bonus immediately draws your attention.
However, don’t be put off by the simple look of the website — it assures the highest protection of your data through the SSL encryption, which is used by banks and online stores.
You can choose from among six languages to navigate the website. There are the standard tabs about the terms and conditions, privacy policy, and variety of payment options at the bottom of the page. The “About Us” section includes additional information about the casino’s terms and conditions. Looks like this casino does not give much intel about themselves to their players.
Games and Software
This casino offers a rather narrow range of games, around 200. They include multiple slots (Arabian Tales and After Night Falls), as well as table games (Baccarat and Red Dog). Unfortunately, the options are very limited in terms of live games. In turn, multi-line and single-line Video Poker, as well as American and European Roulette, are attracting a lot of new users. The progressive jackpot is rising by the minute, though it is not listed as clearly as we would expect it to be on their website.
The minimum withdrawal amounts to $100, which many users do not like. The payout process can last over two weeks, which is very unusual. Note that this is just the user experience since the actual information on its duration is not available anywhere. Also, there is a 3% fee on any deposit, no matter which payment method you use.
All the casino games could be played either after being download and in the instant play mode, both in mobile or desktop version. The games are powered by Rival and BetSoft, which allows for instant play from any browser or device.
Rival is notorious for its casinos having issues with incredibly slow payments and extremely poor support. BetSoft, on the contrary, has a relatively clean record. It is the main competitor to NetEntertainment, which is a market leader in this area. However, BetSoft had its history of pirating activities, and that says a lot about their ethics. In terms of gaming quality, though, BetSoft provides well-designed games and realistic visuals.
User Experience
The complaints made by many users regarding this casino abusing their terms and conditions went unnoticed at first. However, the situation has changed in 2015, when a comment from one player emerged that drew everyone’s attention. This person claimed that the Slots Jackpot casino changed their terms and conditions after his win, so they could justify their refusal to pay. Many users were outraged by this turn of events, and the reviewing websites quickly blacklisted the casino. The casino didn’t address the player’s complaints in any way.
The customer support is available 24/7 via phone, live chat, or email and is proven to be helpful by many users. Should any controversies appear, the casino becomes unresponsive.
Pros and Cons
Pros:
- SSL encryption
- live games
- 24/7 customer support
Cons:
- Slow payouts
- 3% fee on all the deposits
- sticky bonuses.
Our Verdict
Rigging their terms and conditions to avoid paying their players is what this casino does best, and it’s a very despicable thing to do. A small range of games and plain website design are just a few details that are off-putting to new users and are not sufficient for the casino to compete with many rivals in the industry.
Although the gambling site provides top-level encryption to protect all the information, it doesn’t mean much since they are the ones robbing their players. The website is seemingly distancing itself from any obligation, excluding the “Responsible Gambling” section entirely.
All these sneaky moves made by Slots Jackpot clearly show its predatory nature. Yes, the bonuses and wins are very alluring, but would you take the risk knowing there is a big chance you will never receive your payment? That’s why we recommend steering clear of this casino, at least until they start admitting guilt and improving their behavior.
Casino Rating
Complaint Resolution: 2/10
Cashout Time: 1/10
Software: 4/10
Jurisdiction: 3/10
Total score: 2.5/10
