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Slot Nuts: “You’re Nuts If You Think We’ll Pay You”
If you’ve had the misfortune of playing at Slot Nuts online casino, you know firsthand how horribly they treated their players. If not, at least you’ve heard or read about other people’s experiences with this no-pay rogue pit.
Slot Nuts is the most infamous among dozens of casinos once owned by the Curgam casino group. They’ve earned their bad reputation by refusing to process withdrawal requests, resetting account balances, and being unresponsive to players and mediators.
General Information
Slot Nuts was another online casino belonging to the ill-famed Curgam Group. It had a rich history of unprocessed withdrawal requests and unanswered player complaints. As is the case with all of the slots operating under Curgam Group’s ownership, Slot Nuts exploited the lack of regulations in the industry to consistently scam players and pocket their winnings.
For several years, the casino operated without a license. Eventually, they decided to invest in a license provided by the Costa Rican government. And mind our choice of words — they literally just invested in it. With Costa Rica, you pay the fee upfront and promise to exclude their citizens from playing at your casino, and boom — you’re licensed.
The Costa Rican government has no further interest in anything related to a casino they grant a license to. So in the absence of a regulatory body or a mediator that would stand up for them, the players were powerless after the casino wiped their account balances or simply refused to process their withdrawal requests.
Today, the casino appears to be closed, like the majority of the rogue entities that were once a part of this notorious group.
First Impression
To a trained eye, it was apparent that all of Curgam’s casinos were little more than clones of one another, dressed in different themes. They all followed the same pattern, created to draw players in with flashy websites and huge, in-your-face bonuses.
The moment you landed on Slot Nuts’ homepage, your eyes were prodded by the total jackpots number, averaging around $5 Million. The site also featured an attention-grabbing banner offering a coupon code that suggested you could turn $20 into $1,000.
Moreover, the website was easy to navigate and provided you with an option of instant play or downloading their client. However, the information in the FAQ and “About Us” sections was severely lacking. Sadly, this was standard practice for all Curgam owned online casinos. They deliberately wrote vague, hard-to-decipher terms and conditions and tried keeping their players in the dark.
Nowadays, even at first glance, most people would ascertain that Slot Nuts was nothing more than a decently-executed scam. The key takeaway here is: don’t let a casino draw you in with a professionally designed website and insanely good bonuses.
Take your time to gather as much information about a casino as possible and carefully read their terms and conditions before depositing any money.
Games and Software
Slot Nuts was powered by Realtime Gaming software. Along with the “generous” deposit bonuses, this was the main selling point of the entire Curgam group and the casinos they operated.
RTG is a renown software provider, and at the time, one of the few that catered to the U.S. audience. The extensive library of casino games RTG supplied casinos with attracted a large number of players. Slot Nuts, along with its sister casinos, rode this train and tried to cash in on the growing U.S. market.
So the games and the software were never a problem. In hindsight, choosing RTG as their software provider was probably the only good decision Slot Nuts and the like had made. Players could choose from a wealth of different games, which are graphically rich, stable, and fair.
There were also multiple progressive slots in the Slot Nuts Casino’s library. These games were another thing that attracted the attention of players due to the fact that the progressive jackpots could have reached life-changing sums. Naturally, the main focus of Slot Nuts Casino were slots, but they provided a handful of table games and video poker variants as well.
However, the problem arose and escalated after Slot Nuts refused to pay out player winnings in a significant number of cases. They’ve chosen the cowardly route and were simply unresponsive to player complaints, never even trying to justify the fact that they were stealing from their users.
RealTime Gaming eventually started gravitating towards more reputable online casinos and established CDS (Central Disputes System) as a mediator to help players combat rogue casinos like Slot Nuts and claim their winnings.
Now, from a pure software and games perspective, Slot Nuts and other RTG-powered casinos were leaps and bounds ahead of their competition. RTG remains one of the most popular online casino software providers to date. So it doesn’t surprise us that, although blatantly rogue, Slot Nuts had a massive player base.
User Experience
The only way to eventually get paid by Slot Nuts was to push them into a corner after several agonizing months of being told that your withdrawal request is “being processed” or is “awaiting approval from the management.”
And that’s assuming you’ve involved a mediator and are being persistent and contacting the casino on all possible fronts. Simply typing a message in their Live Chat would get you nowhere. It was typical for Slot Nuts to simply go silent and never go through with the payment. It’s worth mentioning that they never provided any legitimate reasons for delaying and refusing to process the withdrawal requests.
There are literally thousands of player complaints that can attest to the fact that Slot Nuts did everything they could to slither their way out of paying. There are also multiple accounts where Slot Nuts removed as much as two-thirds of player’s winnings, without offering any form of explanation.
It’s apparent they’ve pushed it to the absolute limit and were prepared to keep up with their fraud for as long as new players kept coming in. Thankfully, they were promptly blacklisted by the entire online gambling community and the word that they were thieving bastards quickly spread around, resulting in the casino closing.
Pros and Cons
| PROS No longer exists | CONS Part of the Curgam groupSenselessly prolonging the withdrawal processWiping accounts and refusing paymentsUnresponsive to player complaints, refusing to resolve issues through mediatorsHorrendous customer service, supporting nothing but the casino’s interests |
Our Verdict
The online gambling industry is vast, with millions of players playing at hundreds of different casinos every day. Taking that into consideration, it becomes fairly obvious how Slot Nuts and the like were able to pull off this fraud for more than a decade.
However, things are slightly different now than they were ten years ago. Now, there’s a lot more information available on the majority of online casinos, as well as a multitude of mediators prepared to assist you in dealing with rogue casinos. In general, the whole industry is more alert and quick to root out rogue pits like these. Nearly all reputable forums and watchdog portals have a directory of blacklisted casinos, and it’s definitely worth checking them out.
Although Slot Nuts and other rogue pits belonging to the Curgam group have been closed, the people behind it will still probably try to run their schemes under a different name. So do your due diligence and learn what you can about a casino before you start playing at it.
Casino Rating
Customer Support: 1/10
Cashout Time: 1/10
Software: 8/10
Jurisdiction: 2/10
Total: 3/10
