Loading...- Licensed by: Curaçao
- Minimum Deposit: $25
- Minimum Withdrawal: $100
- Cashout Limit: $1500 per game session, $10,000 per month
- Live chat: yes
- Live game: no
- Mobile gaming: yes
Cash o’lot casino started in 2013, and at first, gave away an impression of a reliable place for gambling online. They raised hopes of their customers by offering exciting Rival gaming i-slots and attractive cashback promotions. This casino changed its management in 2016, hooking up with the Cyberrock Entertainment group known for tampering with the Terms and Conditions to avoid cashing out their players. This reason is one of many that landed Cash o’ Lot Casino on many blacklists on the web soon after.
User-Friendly Interface We Really Liked
When we decided to visit the Cash o’ Lot Casino, we were pleasantly surprised by what we found. They offer a modern and appealing design that provides easy navigation to customers. The homepage background is black, and this adds up to the visibility and clarity of the text. Additionally, you will find all the essential information about this casino’s operation accompanied by the live chat box and various options you can use for gambling here, a download option, or a mobile gaming and an instant play option. The games selection relies mainly on vastly popular slot casino games, but there is a number of table games you can choose from here as well. Unfortunately, there are no live games offered at the Cash o’Lot casino.
However, the feature we considered as a major plus was a step-by-step download and registration guide in pictures you can find on the homepage. Overall, our first impression was positive, and there are clear signs that this casino had what it took to become one of the great online casinos. Unfortunately, they have decided to cross to the dark side.
Software Provider and the Game Selection
We decided to start off with some good things you can find at the Cash o’ Lot Casino. The fact that they opted for Rival gaming as their go-to software provider is one of the few bright sides you can find at this online casino. This is proof of their initial intention to play fair and become a trustworthy online gambling site.
After all, Rival Gaming is known for their i-Slots that have become wildly popular because they have highly interactive online casino games offering thrilling storylines that involve the player so that they feel like the main characters throughout the game. In addition, they have an outstanding slots offer that you can play for free in practice mode. Additionally, if you click on a slot game of choice, a short description of the game will appear on your screen, including the most important facts about your game like how many reels it contains, what the most valuable symbols are, and what kind of rewards they bring.
This casino’s offer of table games is much more modest compared to slots. Still, you can find the most popular versions of poker games, as well as Craps, Blackjack, and Roulette. Moreover, players can also choose some of the specialty games offered by this casino.
This Is Where the Good Stuff Ends
Even though the following section is not the main reason why this casino ended up on our blacklist, it is certainly the reason for avoiding it. We are going to address their banking and cashout conditions that are, let’s say, extremely restrictive.
First of all, they have limited withdrawals by connecting it directly to the amount of money you decided to gamble with. In other words, if you decided to play with less than $250, you could only cash out the maximum of ten times your deposit at the end of a gambling session. Needless to say that no one likes to be limited when they gamble for money and happen to win big.
Furthermore, another bad sign is definitely the slow withdrawal process, which inevitably leads to prolonged cashout time. If so happens that you have won something here and the casino finally decides to pay you out, you can expect to get your winnings in 15 to 17 working days!
And now, we come to the interesting part, where they claim that the maximum monthly cashout is $10,000, while the maximum withdrawal after a single session is $1500. One question for the people at the Cash o’ Lot Casino: “In which fairytale scenario would it be possible to cash out $10,000 a month with this processing time?”
This wrong calculation could have been put aside as an honest mistake if they had stopped there. As you can imagine, this is only a small part of their fraudulent Terms and Conditions devised to leave players empty-handed.
Misinterpreting the T&C to Deny Payouts
Finally, the main reason that finally put this scam casino on the various blacklisted casino’s lists is that there were frequent complaints of people who gambled there that the casino refused to pay them out their winnings. So we didn’t waste our time and did some research, which has proven these accusations.
Now, this is a story of a cheated player that shows how cunning and crooked the people at this casino are. This user won some money playing at the Cash o’ Lot Casino. However, when they wanted to cash out, they realized that their account, with all their winnings, was locked. And when they went to the live chat agent to demand an explanation, they were met by an agent who was ready for a fight or at least sounded like that.
The agent then informed this gambler that they refuse to pay out because the player had opened accounts on several other Rival operated gambling sites, i.e. sister casinos, which is a violation of their Terms and Conditions. This condition is nonsense because there is no rule that says players can’t have gambling accounts on different gambling sites.
Although, there is a rule that says that a player can’t have multiple accounts opened at their casino or on one device, which is the opposite of what the agent claimed. So we come to the conclusion that the customer service agent has deliberately misinterpreted the terms and conditions to justify the fact that the customer won’t get his winnings. This story should be solid proof that we are dealing with cheating liers here.
Rude and Unprofessional Management and Customer Service
You know that the bad news spread quickly, so the entire online gambling community found out about this foul play in no time. However, a specific watchdog site has experienced a series of threats from the casino management after revealing their dirty deeds and putting them on their blacklist. Also, there are many other occasions when the casino staff acted rude to players. We’ve found one player’s complaint related to poor customer service.
This woman had just discovered the Cash o’ Lot Casino, and she wanted to try out some of their exciting slots. However, when she asked a live agent for additional info about the deposit bonus, the arrogant live agent tried to persuade her to deposit more money than she originally intended to. The woman didn’t give up there, but she wanted some bonus terms and conditions clarified, only to find out that even the agent didn’t understand these terms completely.
If this isn’t a customer service from hell, we don’t know what is.
What is more, there are numerous other true complaints of bitter players who made a fatal mistake and trusted this fraud casino that robbed them blind at the end. However, we honestly hope that these examples we gave you were enough to convince you to stay as far away as you can from the Cash o’ Lot Casino.
Pross and Cons
We have to be honest and state that there are some good things about this casino. We don’t know if they are leftovers from the previous fair management, but we are going to list them anyway:
Good Things
- Well-designed, user-friendly website
- The excellent choice of the casino software provider. Rival Gaming is one of the best on the gambling market, offering exciting and well-designed casino games
Horrible Things
- Incredibly long withdrawal times, or even outright denying payouts to players
- Deliberately misinterpreting T&Cs to avoid paying
- Rude and unprofessional management and customer service
- Limited max payout in a single gambling session
Our Verdict
Despite the apparent positive features listed above, we have to advise you to avoid this casino at all costs.
Casino Rating
Jurisdiction: 6/10
Software: 7/10
Cashout Time: 1/10
Customer Service: 1/10
Overall: 4/10
