WinnerMillion — Stealing Millions
Infamous for pocketing player winnings, WinnerMillion is a fraud you should avoid at all cost. This immoral and unethical casino is only concerned with lining their pockets and doesn’t give two hoots about its players.
Additionally, they’ve been caught running pirated NetEnt games and are openly accepting players from the UK without having the UKGC license.
General Information
WinnerMillion is an online casino run by Antillephone N.V., operating under the Master license granted by the government of Curaçao. They’ve been blacklisted by the entire online gambling community for a multitude of reasons. These include everything from offering pirated NetEnt games to confiscating legitimate winnings, lack of support, and unresponsiveness. This casino’s license has even been suspended for a month by the Master license holder, Antillephone N.V., due to a large number of player complaints. However, the casino seems to be operating without issues now and is back to its rogue ways, as if nothing happened.
A typical rogue operation masquerading as a legitimate online casino, WinnerMillion has quickly earned itself an ill reputation. There are hundreds of unanswered player complaints, all pointing out the fact that this casino is nothing but a fraud.
We strongly advise against playing at the WinnerMillion Casino.
First Impression
At first glance, the WinnerMillion’s website looks decent.
They feature 50 slots on their homepage, showcasing the variety of games available at the casino. Moreover, the website navigation is pretty straightforward. You’ll quickly find your way around the casino by clicking through the available categories.
However, a more in-depth inspection of the website provides some rather interesting information. First, we couldn’t help but notice that the operators of this casino were illiterate. Granted, the site is available in 10 different languages, but you’d think that WinnerMillion would have invested a bit more effort into polishing the English version.
Typically, we wouldn’t hold this against them, but this can potentially lead to serious problems. Likely a translation from a different language, their terms and conditions can be left open to interpretation. This creates loopholes that the operator can leverage against players during a dispute.
But enough about the hypothetical. Let’s talk about the real implications of what’s written in WinnerMillion’s terms and conditions, specifically their free bonus terms.
The Bonus Headache
WinnerMillion relies on a multitude of “generous” bonuses to lure new players in. Apart from the welcome bonus and matching bonuses on your first three deposits, they also offer Happy Thursdays, their Weekend Bonus, and have a player referral program available. It’s easy to see how new, unsuspecting players can be fooled by WinnerMillion casino’s “generosity.”
Dig a bit deeper, and it becomes apparent that this casino’s bonuses are little more than a hindrance. Their terms appear to be deliberately confusing to make the withdrawals from bonus play as difficult as possible. Other than being barely comprehensible, WinnerMillion’s free bonus terms and conditions are also inconsistent.
On one occasion, WinnerMillion states that the players must deposit €25 after the free spins. Only three lines later, they claim that the minimum deposit is €50. Furthermore, the maximum withdrawal while playing with no-deposit bonuses is €100. Any amount over that will be automatically removed from the account during cashout.
This alone is enough to get your head spinning. But it gets even weirder. The homepage banner suggests there are different first deposit bonuses tied to different games, rather than a fixed percentage based on the sum you deposited.
As you can see, WinnerMillion’s bonuses are next to impossible to decipher. However, one thing is clear. All of them are sticky and susceptible to their wagering requirements.
Having said that, you have to play a minimum of 10x the deposit to meet the wagering requirements and be eligible to make a withdrawal. Moreover, the bonus you received is removed from your balance upon cashout.
Ridiculous Withdrawal Limitations
But get this — “non-VIP” players depositing €25 or €50 can’t withdraw more than 10x their initial deposit. And not just while playing with the bonuses. However, this is mentioned separately, in the “Withdrawal” section of WinnerMillion’s terms and conditions.
They’re not going to stop you from trying to withdraw your entire account balance though. But if you try and withdraw a sum exceeding 10x of your deposit, any excess will be canceled, and your account balance will drop to 0.
Wow… With the terms and conditions like these, they were already technically stealing their players’ money. Apparently, it wasn’t enough to satisfy their greed, so they started refusing payments altogether.
Software and Games
You’ll find an extensive library of games available at WinnerMillion. They offer over 550 casino games from several reputable software providers, including Net Entertainment, Microgaming, and Ezugi. However, players mustn’t overlook the fact that this rogue pit was caught running pirated NetEnt games. We wouldn’t be surprised if the bulk of the games they’re offering today aren’t genuine either.
So the players at WinnerMillion have an impressive variety of casino games at their disposal. Moreover, you can sort the games by the provider, or quickly navigate to your favorite slot using the built-in search function. Apart from graphically impressive, fun, and exciting slots, the casino’s library consists of 50 table games, 20 video poker machines, and a handful of specialty games. You also have an option of playing at a Live Casino, with 13 different tables available at all times.
The broad selection of games is arguably the only up-side of the WinnerMillion online casino. However, we can’t imagine players would enjoy betting on even the most popular games in WinnerMillion’s repertoire, knowing that they most likely won’t be able to claim their winnings.
User Experience
As one would expect from a rogue casino operation, there are hundreds of complaints and angry comments on nearly every watchdog portal we scoured. The vast majority of these complaints are regarding withdrawal requests.
After providing all the required documents, players were stuck with an infinite “pending” status. Interesting to note, WinnerMillion went as far as to request a player’s credit card CVV code in one instance, as part of their “verification process.”
Of course, the casino was adamant in their request and did everything in their power to delay every withdrawal for as long as possible. However, as soon as they could no longer reasonably ask for further documents, they would go completely silent.
Needless to say that efforts to reach out and contact WinnerMillion’s support proved fruitless. They never responded to any e-mails regarding player complaints. That said, we’d be willing to bet you’d have gotten an instant response if you needed help depositing money…
Ok, but what about calling them on the phone? When you click their “Contact Us” page, a banner for Gonzo Quest conveniently covers the phone number. Not that they would ever pick up anyway. Multiple players report that WinnerMillion even featured a bogus phone number on their website before.
Aligned with their theme, there’s no response on Live Chat either. Even when it shows as online, you’ll never get a reply. And if you’re persistent enough, they’ll even manually close the chat.
And to top it all off, a Winner Million representative has issued threats (via e-mail) against a portal that tried to uncover the truth behind their 1-month license suspension.
This casino is “rogue to the bone,” and a blatant fraud you should steer clear of.
Pros and Cons
PROS None whatsoever — stay as far away from WinnerMillion as possible | CONS Refusing to process withdrawal requestsDodgy terms and conditions which they’ve used to wipe players’ account balances in the pastOpenly accepting UK players without the UKGC licenseHad their license temporarily suspended due to a large number of issues plaguing the casinoCompletely unresponsiveUnethical, immoral management; issuing threats against other peopleKnown for running pirated games in the past |
Our Verdict
Sadly, there are still tons of shady casinos and rogue operations in the industry. However, WinnerMillion is a straight-up fraud that will steal your money in a blink of an eye, without a sliver of remorse. You’ll be hard-pressed to find a casino worse than this one.
So not only should you never play at WinnerMillion, you should warn everyone you know who likes to gamble online to save them from against falling into this rogue pit.
Also, please note that due to their past problems with pirated software and the fact they had their license suspended at one point, we don’t recommend trusting them with your funds because you can never be too sure.
Casino Rating
Customer Support: 1/10
Cashout Time: 1/10
Software: 8/10
Jurisdiction: 6/10
Total: 4/10