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The main reason why any online casino gets proclaimed rogue are the unethical business practices of its operators. That can reflect on the payouts, customer support, vague terms and conditions, or sometimes even downright violation of them. When it comes to the BTC-Casino, it only takes one look to determine it is fraudulent. It operates under the CoinProfit Affiliates program, which has been proved fraudulent due to unprofessional behavior towards their customers. It has turned out to be thieving and unresponsive on more than one occasion.
Even though Bitcoin gambling has become more and more popular over the years, there are certain crypto casinos that damage the reputation of online gambling, to say the least. BTC-Casino is one of them, as it has been caught using pirated software. This is a major violation of the gambling etiquette because pirated games can have their random number generator tampered with, which could result in rigged odds in the casino’s favor.
General Information
Not only is this casino run by the infamous CoinProfit Affiliates program, but it also does not offer any information about their license. You should most definitely be alarmed when there is even a remote possibility that a gambling website lacks a license. That means that it is not qualified to operate and that no authority supervises it, so the clients are offered no protection against any kind of scam. However, that triggers a wide range of issues, and undeniably, results in mistreating the players.
As this is a Bitcoin casino, the only available payment method for both depositing and withdrawing funds is Bitcoin. We would have considered this an advantage if BTC-Casino had been a legitimate gambling website. Moreover, Bitcoin transactions are known to be much faster and with significantly lower fees in comparison to the regular ones.
In addition, BTC-Casino allows players to choose between instant play and downloading a mobile app. That way, they have the option of playing on the go, so the risk of being ripped off doubles.
Also, everyone who has ever been involved with gambling is aware of the importance of RTP values. It allows you to know your odds, as higher RTP means higher chances of winning. Therefore, the fact that this particular piece of information is not available to the players is relatively concerning.
First Impression
As this casino is, sadly, still active, we have accessed its webpage to spare you the trouble. Believe us, you are not missing out on anything.
It is pretty obvious that the layout has been designed to look professional, but it has turned out to be too overwhelming with inscriptions. All the relevant options are present, and you can gather all the information you need quite easily, but the overall look is quite confusing.
Moreover, the options for registration, rules, and further explanations are placed at the top of the page. Also, the games are divided into sections according to the software provider that powers them. All the other pieces of information, mainly about Bitcoin as a currency used for gambling, are listed below.
Games and Software
The selection of games is quite satisfactory, as all types of games you would expect from an online casino are offered. There are table games, such as Blackjack and Roulette, as well as online slot games. The lottery is also available, which is something that cannot be seen at every online casino. All in all, the selection is quite decent.
As for the software provider, the BTC-Casino claims to be using Endorphina, Novomatic, and Igrosoft. However, they have been caught using pirated software, so you should definitely disregard these claims.
User Experience
Given the history of scamming gamblers, we were not surprised to find a rather significant number of complaints online. Furthermore, numerous users have reported various issues with this online casino, and most of them are related to payouts. The operators have either been stalling them or outright refusing to deliver them.
What is more, regardless of the statement made by the operators that the payouts are delivered within 24 hours, a certain user has been waiting for over a year to be paid out. They have tried contacting the customer support multiple times, but all they have received so far were excuses. This confirms the downright unprofessionalism of the BTC-Casino, as well as the operators’ complete lack of respect for their customers.
Additionally, another user has described their awful experience with this casino, and it is even worse than the previous one. The user has been denied assistance on many occasions, even though they have attempted to contact the support team multiple times. The problem this player has been trying to solve for a while regards the free spins that disappeared from their account at one point. On top of that, they were offered a deposit bonus they never received. Moreover, the user attempted to report this issue as well, but to no avail. This clearly shows that the operators of the casino have no respect for their players, as they are even prepared to violate their own bonus terms.
Pros and Cons
BTC-Casino has literally no pros. Bitcoin as a payment option would be considered a positive thing in any other situation. However, when it comes to a fraudulent website, all the advantages this cryptocurrency offers are irrelevant.
On the other hand, all the cons, such as delayed payouts and unresponsive customer service are a result of pirated software providers BTC-Casino is using. And regardless of what the games look like, if they are a rip-off, you will be ripped off as well.
Our Verdict
If you are interested in Bitcoin gambling, choose an online casino that plays by the rules and actually gives you access to all the advantages this cryptocurrency is known for. Make sure that the software provider is legitimate, because only an original game is a provably fair game. Finally, the BTC-Casino has broken so many rules that we have absolutely no second thoughts about adding it to our group of blacklisted casinos.
Casino Rating
- Complaint Resolution: 2/10
- Cashout Time: 2/10
- Software: 1/10
- License/Jurisdiction: 1/10
- Total Score: 1.5/10
