Rogue Casino Review: VIP Golden Club

VIP Golden Club Casino was among the most rogue casino sites out there. They are known for delayed or no payout, pirated software, and even threatening their customers. Fortunately, their website is down, but there are many sister sites still active.

Rogue Casino Review: VIP Golden Club

VIP Golden Club Casino was launched in 2007 by Erpefa Management Ltd from Curaçao. They worked until 2016, and for nine years they were active, they displayed no license.

General Info

This online casino was available in four languages (English, German, Spanish, French) and restricted players from the US, the UK, Australia, Italy, and Asian countries. The casino’s main currency was the American dollar, and the payout methods it supported were MasterCard, Visa, Maestro, and Bank Wire Transfer. Furthermore, the maximum withdrawal limit was $2500 per week, and the minimum was $100. It had both an instant play and a downloadable version available.

The customer support worked through live chat, email, and telephone line.

Moreover, there was a long list with alleged casino bonuses on this website. One of the biggest ones was a non-sticky double 250% match deposit bonus. There was also a loyalty program, which gave you 1 comp point per $10 wagered, and every 100 comp points added $1 to your deposit. This is an above-average casino offer — almost too good to be true. Also, the wagering requirements varied depending on the game: 14xB for slots and 30xB for Blackjack, Video Poker, and Table Poker.

Of course, before trusting a casino with your money, you should always make sure to check the terms and conditions of the bonuses.

First Impression

There are various reasons why a casino may enter the rogue pit. Most of the blacklisted casinos only have one or several weak points because of which players tend to avoid them. But this time, there’s not a single good thing we can say about the VIP Golden Club. This wasn’t even a casino, it was merely a way to steal people’s money.

Their site did look nice, though. It was all in dark blue colors, with lots of glittering animations and smooth graphics. Moreover, the interface was user-friendly, and navigating around the site was very easy. In addition, their logo in 3D golden graphics was looking as exclusive as the rest of the site.

Pirated Games and Software

It was possible to both play online and to download this casino’s software to your PC. However, there was an important difference between these two versions — only the downloadable version had jackpots, and it had a much richer slot offer that the online version. On the other hand, the online version had only one advantage, and that was 10 additional Video Poker games. All in all, the total number of games at this casino was quite low — around 143 for the download version and 74 for the online version.

Unfortunately, working with hackers was a regular practice for this casino’s management. The games on their site were all pirated versions of software from Microgaming and RealTech Gaming. So it’s no wonder one player noticed that the games were set up to trigger winnings much more often when played in demo mode. But then, while playing with real money, bonuses and winnings would suddenly become more scarce. What else is to expect from pirated games? Fairness and randomness are guaranteed only with genuine RTG numbers. And once they get hacked, you shouldn’t expect the odds to be in your favor, just like in the above-mentioned case.

User Experience

The customer support worked in such a way that they regularly ignored the players’ complaints — of which there were many. Those who complained were mostly the members whose withdrawal requests were being processed for weeks, or more often, never even went through.

Apart from poor customer service, delayed and confiscated payouts, lack of license, and using pirated software, there is more to tell about these guys. They were accused of using black hat SEO to promote themselves on the Internet. Moreover, they even found spamming their players a cheaper solution than paying some affiliates to promote them. Although, no decent affiliate would ever accept to work with such shady partners. In addition, players complain that emails were sent to them daily, with no option to stop them or unsubscribe. There were also records of viruses and malware being sent in these emails too.

Furthermore, the list of casino complaints about delayed or no payouts at this casino is endless. The amount of money confiscated by the casino goes as high as $12,000. And there are even records of them threatening the members who were just trying to withdraw their rightfully-earned money. So for example, there’s a record of a manager’s email to one of the players complaining about spamming. The manager replied by accusing the user of being a pedophile and informed them that their personal data would be sent to the authorities, allegedly proving this. This kind of blackmailing of their customers is an outrageous business practice.

Pros and Cons

PROS

• The site doesn’t work anymore

CONS

• Poor customer support
• Delayed or no payout
• No license
• Pirated software
• Threatening and blackmailing their customers

Our Verdict

We think that it is more than clear why VIP Golden Club is part of the rogue gambling world. Software piracy and horrible customer support are the main reasons for this. Each of these reasons is bad enough, but together they form a rogue combo. All in all, the best thing about this casino is that they’re closed down, and hopefully, they will never return. Unfortunately, some of its sister sites are still operational, so it’s important to take care and stay as far away as possible from these guys.

Casino Rating

Customer Support: 1/10

Cashout Time: 1/10

Software: 1/10

Jurisdiction: 1/10

Total: 1/10