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Play Azart’s Surprisingly Positive Transformation Into Aplay
After being blacklisted for a bogus license seal, Play Azart Casino demonstrated what it means to learn from your own mistakes.
They rebranded into Aplay in 2017 and have since invested considerable efforts to ensure they meet all the requirements of a reputable online casino that players actually enjoy playing at.
General Information
Casino formerly known as Play Azart was blacklisted for displaying an apparently fake license. In fact, they claimed to hold an LGA (Lotteries and Gaming Authority) license even after the LGA’s rebrand into the Malta Gaming Authority.
Anyone who held a valid license would’ve been notified of the rebrand. However, there is no reason to speculate whether Azart’s license was real or not. The MGA removed any doubt by adding Play Azart to their list of unauthorized URLs.
Displaying a fake license would typically lead us to believe that something fishy was going on. Needless to say, we were pleasantly surprised to find no illegal, immoral, or unethical business practices related to this casino.
Players seem to hold Azart Play in high regard. They are regularly commended for their wide selection of games, fast payouts, and excellent customer service.
What further reinforces this positive first impression is the fact that Azart’s management learned from their mistakes. They rebranded into Aplay in 2017 and now operate under the license provided by the government of Curaçao.
Overall, Aplay fulfills all the requirements to be considered a decent online casino. However, we’re always hesitant to recommend a casino known having sported a fake license at any point in time.
First Impression
The first impression of Azart’s rebrand is, honestly, quite good. The website looks professionally done, with clean design and an accent on user experience.
The different game categories are easily accessible from the homepage, allowing you to navigate the site quickly. And for players who know exactly what they’re looking for, Aplay integrated a search bar, sparing everyone the headache of browsing through hundreds of games.
The header of the website features a side menu, giving players the option to jump straight to one of the following categories: Games, Offers, Battles, Lottery, Winners, and Help.
Apart from featuring a handful of New and Popular games, Aplay also highlights current winners on their homepage. That is highly appreciated since transparency is always welcome in the world of online gambling. Moreover, this also gives new players an idea of what types of winnings they can expect if Lady Luck graces them with her presence. A solid move on Aplay’s part, at least in our opinion.
Aplay also regularly hosts “Battles” — time-limited competitions which reward the top players with extra cash or free spins. This is yet another pro and a great way to incentivize players to try out different slots, as well as fuel their competitive spirits.
Games and Software
If it’s your first time dipping your toes into the waters of online gambling, you’ll likely be overwhelmed by the massive variety of games Aplay provides. With over 2,000 games from leading software providers (NetEnt, Microgaming, Yggdrasil, Playtech, etc.) in their library, Aplay offers plenty of choices for all types of gamers.
Whether you prefer Slots, Table Games, Video Poker, or Live Casino, it’s virtually impossible you’ll get bored due to the massive game selection. The vast majority of games available on Aplay boast stunning graphics and exceptional audio. This allows players to fully immerse themselves in the magical worlds of Aplay’s games and provides a comprehensive user experience.
Of course, you can apply multiple filters inside the game categories to quickly get a list of games that fit your betting criteria. You’re also given the opportunity to test out every game’s free demo version before wagering any money.
Another thing we have to commend Aplay on is the betting range. From micro limits for those who like to take it slow to huge max bets for high-rollers, Aplay tries to please all types of players. And we’d say they’re doing a pretty good job.
New players can also enjoy typical welcome bonuses on their first five deposits, ranging from 100% on the first and the fifth deposit to 50% on the second, and 25% on the third and the fourth deposit. Of course, you’ll also be awarded a decent amount of free spins: 200 in total after the five deposits.
Additionally, as a loyal customer of Aplay, you’ll be pleasantly surprised by a variety of bonuses they have in store. Some of the ones worth mentioning here are birthday gifts, weekend bonuses, and cashback up to 10%.
User Experience
Like we’ve mentioned, the players, in general, seem to be quite satisfied with Aplay’s customer support and their business conduct. There is a minimal number of complaints online. Aplay is pretty quick to respond to players’ inquiries and invests significant efforts into quickly resolving any issues they might experience.
Players can have peace of mind, knowing that support is available 24/7. Regardless of the time of day, you can get in touch with Aplay’s customer service via email, Live Chat, or callback service. We could highlight this as another aspect where Aplay demonstrates the desired professionalism.
Additionally, comments from players often praise Aplay’s fast payouts. Withdrawal requests are typically processed within 24 hours, and there haven’t been any reported problems with non-payments or drawn-out withdrawal processes.
Furthermore, another commendable effort by Aplay is the fact that they allow casino lovers all over the world to make quick, hassle-free deposits. They currently accept deposits in euros, dollars, rubles, and several other currencies, and even Bitcoin.
Moreover, the casino provides a large variety of different bank cards for deposits and withdrawals, as well as wire transfers, SMS payments, crypto wallets, and other methods.
All things considered, the rebranded Play Azart has come a long way. It’s obvious the new management is customer-centric and is ranking player satisfaction at the top of their list of priorities.
Pros and Cons
| PROS Rebranded into Aplay in 2017 under new managementResolved the previous licensing issue and obtained a legitime Curaçao eGaming license Powered by leading software providers and offers an extensive library of high-quality gamesExcellent customer support, 24-hour availability, quick to respond and resolve player complaintsA good amount of deposit and withdrawal optionsSupports BitcoinSupports three languages: English, Russian, and KazakhPlenty of deposit bonuses rewarding both new and returning playersOptimized for mobile | CONS Used to display a bogus license seal |
Our Verdict
Despite their previous blunder with the fake LGA license, Play Azart seems to have taken a positive turn after the rebrand into Aplay.
Today, there aren’t many things you can hold against this online casino. They offer a comprehensive game library, pay out winnings quickly, provide generous bonuses, and go out of their way to ensure customer satisfaction.
However, most online gambling communities aren’t willing to drop their previous, admittedly serious mistake. We’ll continue monitoring Aplay’s development in future years and report back if anything changes for the worse.
That said, as things stand, Aplay currently appears to be a decent casino. From what we’ve seen, there’s no reason to believe players will have any trouble claiming their winnings, resolving potential issues, or experience any discomfort while playing at Aplay.
The bottom line is — if you’re looking for a casino with a good track record and a good selection of games, Aplay is definitely a solid choice.
Casino Rating
Customer support: 8/10
Cashout time: 10/10
Software: 10/10
Jurisdiction: 6/10
Total: 8.5/10
