Loading...
General Information
GoldVIP Club Casino was established in 2007. As we could see on the Internet, this online casino doesn’t exist anymore. Moreover, it belongs to the
First Impression
We can’t’ say that we are impressed. This online casino is the king of rogue casinos. The GoldVIP Club Casino closed its business in 2016, and we can’t really see what it had to offer. However, we found a lot of sources that could help us with our first impression, which, from the start, was not great.
The website of the GoldVIP Club online casino was quite basic, and you could see the bad quality from afar. However, they were excellent salespeople, proving themselves to be really effective at getting people to play at this casino. On their site, they were offering a 250% deposit bonus and other appealing promotions that every player wants to see on a gambling site. And regarding online games, they had slot games, table games, as well as roulette. However, GoldVIP Club didn’t have a lot of other casino games.
However, on the Internet, we found out that they were accused of stealing intellectual property from RealTime Gaming and Microgaming. Unfortunately, that’s not the end. Besides stealing the gaming software, the casino also robbed people of their money. Moreover, the casino was also spamming people with emails. And if that wasn’t enough, it was also suspected of threatening their clients and accusing them of delayed payments. Therefore, we are going to a closer look at what kind of mistakes this casino made and how its players lost their money so that you could see what type of online casinos you should avoid.
Games and Software
We can’t tell much about the games that GoldVIP Club Casino offers because their website doesn’t exist anymore, but we did find some information on what they used to. The casino had a classic table card (blackjack, poker) and roulette games. Also, they had slot games (29 of them) which had a standard look (the 25-payline slots) and had jackpot features. However, considering how some casinos (such as this one) were problematic both legally and ethically, players should keep in mind not to invest any real money if they decide to play in such casinos.
The casino used RTG software, and we can proudly say that this is one of the brightest sides of this casino.
RealTime Gaming (RTG) is one of the largest gaming software providers on the market today. The company started in 1998 in Atlanta, Georgia and until today, they have developed more than a thousand games for online casinos. RTG offers a download-only casino with over a hundred games available. Moreover, their software features high-quality gameplay, graphics, and design. If you have ever played an RTG title, you know what we are talking about. Their games are simply irresistible, and not even to mention excellent features and huge jackpots. We can safely say that GoldVIP Club Casino had quality games on their site. However, the question is how many of those games were legal. Presumably, the GoldVIP Club Casino used pirated RTG games. However, we couldn’t find any reliable source to prove that.
User Experience
GoldVIP Club online casino was facing some severe complaints from their users, and they were usually left unsolved. We can assume why, since the casino is shut down, but the players had problems with them even while they were still operational, and they didn’t do anything about it. Taking care of your clients should be a top priority for each online casino.
Most of the complaints about this casino are related to the payout issues, and the casino acted highly unprofessionally about them. It delayed each payment that included a large amount of money and they gave non-legitimate reasons why they were prolonging the payments. The treatment of those players at the hands of the casino was horrible. If they had earned, for example, $4,000, they would pay them $1,500, and then they would start with the delaying, and ultimately, players would never see the rest of their money.
Furthermore, the casino had several poor excuses why they didn’t pay their players. For instance, they were telling them they needed to change their bank so that the transaction would be successful, or how they needed to wait for one week to get the first part of the payment, etc. They couldn’t get all their money out, and no matter what they did or with whom they spoke, the result was the same — they wouldn’t receive any winnings. Most of the players had done what they were supposed to do, and they didn’t get any feedback. There is a no bigger disappointment than being fooled like this, especially on the account of your money.
It appears that the casino had changed their terms and conditions several times without notifying their users because they were constantly making up new excuses when someone complained about not being paid. However, if this casino was that damaged, it wouldn’t be a surprise if the terms and conditions were not in order. Just like any other scam casino, the GoldVIP Club isn’t transparent in regarding their terms and conditions, so they could have changed them whenever they wanted. For that reason, players were incapable of complaining to a third party. On the other hand, that kind of behavior would have been a good enough reason to close this casino.
Moreover, GoldVIP Club online gambling site also handled client treatment and problem-solving poorly. Saying that they had poor customer service would be an understatement — they were much worse than that. Their customer service was highly unprofessional and rude, they were treating clients with disrespect, and after some time, they would stop answering. We understand that this casino was mainly created for illegal purposes, but they could have at least shown some respect to the players who deposited their money there. Users were complaining about how they were called names, or other similar things, as well as that they felt uncomfortable for even asking the casino for help.
Pros and Cons
It is highly unlikely that his casino has anything positive, but we are going to try to stay objective and give our best to provide you with a few of its upsides:
Pros:
- Good game software
- The casino doesn’t operate anymore
On the other hand, there are numerous negative aspects of GoldVIP Club Casino. However, we are going to highlight just the most relevant ones:
Cons:
- Payment problems
- Questionable casino license
- Accused of using pirated software
- Poor customer service
Verdict
There is nothing more we can say about this casino except that we’re glad that it’s closed. With infinite unresolved cases, it would be quite strange if it were still open for business. The type of casinos that steal from their clients and don’t abide by almost any laws should be enduringly blacklisted. Unfortunately, there are a lot of similar casinos that follow the same logic, where they can make a lot of money in a short period of time and then disappear. Logically, they don’t last for long (which is a good thing), but they last long enough to steal decent amounts of money and scam players. It is unfortunate that most users are often not even aware of how many rogue websites are still operational to this day. On the Internet, we saw that users were complaining about the blacklisted sites without even realizing that they were scammed.
On the other hand, the people behind rogue casinos are often professionals who have been in this type of business for a long time. And although we don’t know who is behind GoldVIP Club Casino, we hope that they are not going to open another one with the different name and continue with the same practices. The flaws of this casino, such as poor customer service and payout delaying, are the ultimate tell-tale signs that this casino is rogue. However, there are a few other clues that you can notice from the start, and that can potentially save both your money and time.
If the website looks lousy and they have unclear terms and conditions, such as the case with the GoldVIP Club Casino — run. Also, sometimes all it takes is to read one bad review where
Casino Rating
- Customer Support: 3/10
- Cashout Time: 3/10
- Software: 8/10
- Jurisdiction: 2/10
- Total: 4/10
