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Rogue casinos can get that infamous label for many reasons. Sometimes, it is due to slow withdrawal, sometimes because of poor customer service, and at times, the reason is the slow payout or the complete lack of thereof. Nevertheless, the online gambling website that is reviewed in this article, Casino4Live.com, broke one of the most important rules. Not only did it not have a license, but the casino operators lied and claimed otherwise. They abused the reputation of the UK Gambling Commission in order to attract casino players because many trusted online casinos were licensed by them. On top of that, they claimed the website to be a Costa Rican entity licensed by the UKGC. But now that the jig is up, this online casino is blacklisted, along with other illegitimate gambling sites. If you want to know the details, keep on reading.
General Information
When the fact that this gambling website was unlicensed found out, warning signs just kept on coming. The result was closing of the casino altogether, so all the information in this article is based on what could have been seen while it was still operating. Red flags can be seen all over the place, and below, you will be given insight into all of them.
When you research such a casino as we have, you reveal flaws upon flaws. For instance, not only was this casino full of irregularities, but it also did not even make an effort to hide them by flashing you with offers. For instance, it did not offer the possibility of playing via mobile devices.
First Impression
The description of the casino which will be provided in this section is based on pictures available online, as the actual website can no longer be loaded, due to its shady business practices.
First of all, a good casino ought to always take care of the look of its website. And that includes the design of the layout, but also the spelling, which should not even need mentioning. Nevertheless, do not forget that this is a blacklisted casino, so apparently, the importance of correct spelling needs to be highlighted. After a certain user pointed out that the license number on the website did not exist, the operators removed it and made a mistake regarding the spelling of the word “license” in the description. That was a good way of making the suspicious website look not stand out more, but also look unprofessional.
As for the graphics of this obviously shady casino, there is really nothing special that can be said about them Judging by the look of its layout, it really did not stand out among thousands of others in the internet gambling world. It seemed clear and easily manageable, which is a good thing, but the reason for that was probably its simplicity more than anything else.
Games and Software
When it comes to the games that were available on this website, the users could choose between slots and casino games. The selection itself was not bad, but that was the only piece of information regarding the games selection that could be seen on the home page. Not only was information scarce, but it was also not very prominent, as it was written in tiny letters below the name of the casino.
The casino software that was used by this website is a special story. The operators of this casino gave the word ‘fraud’ a whole new meaning. The games they used were not just pirated pieces of software, but a rip off of Novomatic games as well. There is proof in the form of a screenshot on the Internet, so you can see for yourself. Moreover, a pirated piece of software can be tampered with so as to reduce the chances of the player winning, thus robbing people of their money in the long run.
User Experience
If you remember, we have already mentioned the problem regarding the license of this casino, i.e., that it did not actually have any, as well as that it claimed otherwise. The truth was revealed thanks to a certain user who asked if the casino was licensed by the UKGC. The user received an affirmative answer, and then requested the license number. The operator refused to provide them with it under the excuse of not having one, which was outrageous. No customer support should operate that way, as its sole purpose is to make the users’ experience more enjoyable and resolve any complaints that may occur.
To make things even worse, the casino’s manager then tried to persuade everyone that there was a simple mistake made by the designers, which was just an insult to everyone in the gambling community.
On top of all that, no prominent terms and conditions section was available on the website, judging by the pictures that can be seen online.
Pros and Cons
There really are no pros regarding this casino, which is why it does not come as a surprise that it was shut down. In fact, you can consider that a positive thing and be glad it no longer exists, as it was shady in every single aspect.
The list of cons, on the other hand, is plentiful. Other than lacking the license, the website also lacked a legitimate provider, as well as a professional team.
Verdict
You can consider this online casino a good example of a website you should avoid. Ask yourself this question — if the operators have the courage to lie about the casino’s license and rip off a piece of software, how would they treat you? Fortunately, you do not need to worry about this particular website, as it cannot cause any damage anymore.
Casino Rating
- Complaint resolution: 1/10
- Cashout time: 5/10
- Software: 1/10
- Jurisdiction/license: 1/10
- Total score: 2/10
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