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GS Technology Limited owns and operates this casino website, and bCasino has a UK Gambling Commission license. This online casino uses the British pound as its currency of choice, and they offer a mobile casino option as well.
In fact, a casino can find its place on a blacklist for having a single flaw if it is severe enough. The thing is that some issues are more relevant than others. We can say that this also applies to
First Impression
bCasino is one of those online casino sites that seem perfect at first, but after you stay a while, you can see what is wrong there. In essence, there are different kinds of bad casinos. Some are appallingly bad, while others are not that terrible. However, why should you go through all this stuff when you can have a full-quality experience on some excellent casino sites.
When it comes to bCasino, our first impression of its site was that it looked quite elegant and attractive for the players. Also, they have a lot of different slots, video poker, and live casino games. Although, the most significant number of titles are slot games. Moreover, bCasino offers games from a couple of game providers, such as ElkStudio, NetEnt, and Play’n GO. However, things got serious when we went and checked the terms and conditions, which the players often complained about. We are going to address these issues later on because we think that’s the main reason why we can say with certainty that this is a good-for-nothing, cheating, online casino.
Games and Software
bCasino has a decent number of available online games, and most of them are slot games. However, they have a poor choice of table and video poker games, and that is something we’ve immediately noticed. Most of the titles are of excellent quality, and usually, they all have a progressive jackpot and good bonuses. However, the most important thing in online gambling is that players can enjoy a high range of games that can offer huge rewards. But considering the payout problem that this casino has, we hope that, for most of the players, this was for entertainment purposes only. If you want to play in this casino, you should carefully consider the amount of money you are going to deposit. After all, chances are you are never going to be able to withdraw it again.
But on the bright side, several different game providers support bCasino, and one of the best ones is NetEnt.
NetEnt is one of the most reputable software providers out there since more than 300 online casinos use it. Also, during the years of its successful business, the company has developed more than 100 online casino games. They also have classic titles like Blackjack, Roulette, and Keno. Moreover, the software is user-friendly, and they develop it on a high standard level that most other game providers can’t reach. It is indeed a pleasure to use this software, so we can’t say anything wrong about this company. It truly lives up to its worldwide fame. To make things even better, the software is available for both iOS and Android operating systems. Ultimately, we can say without a doubt that NetEnt is a secure and well-established software, especially since they always use the latest data encryption technologies.
User Experience
Users are the ones the online casinos should cater to since their business success depends entirely on player satisfaction. However, many casinos fail in that regard. Now, the main problem with this casino is that the withdrawal procedure is quite complicated, and they don’t have clear terms and conditions. Sadly, this one problem is enough to ruin the reputation of the whole casino.
For example, some users have complained that the bCasino changed their terms and conditions a couple of times without even notify them about it. Also, they mention that the maximum withdrawal limit is around 5,000 GBP and that limit would reset on a monthly basis (that also includes the Jackpot winnings). But what if you want to withdraw more? It means that you have to wait for another month to withdraw the money again, which is insane. That is especially the case when you win significant amounts of money — you need a lifetime to get it all! That’s not how it should be. It is a serious flaw that annoys the users of this casino, and they are very upset about it.
And to make things even worse, the casino staff is unprofessional when it comes to communication with their clients. Moreover, it is safe to say that bCasino has poor customer service, or even that it doesn’t have one at all. All of that is because they don’t reply to emails, and they don’t send their clients regular updates. If they’re constantly changing something as important as the terms and conditions, it is their obligation to inform their customers about it. In one such updated version of the T&Cs, they mention that the withdrawal limit doesn’t include Jackpot winnings. Making such serious changes in the terms and conditions without notifying their clients is not an irrelevant thing.
All in all, we advise you not to waste your time here. You can gamble in a quality online casino where you wouldn’t have to worry about the transparency of their business and whether they have any legal issues or not.
Pros and Cons
Besides the flaws of
Positive things about
• Licensed by the UKGC
• Quality game software
• A lot of different games available
Unfortunately, there are way more negative things about
• Unprofessional customer service
• Unclear terms and conditions
• Withdrawal limit is too low
• Poor communication with their clients
• High wagering requirement
Verdict
When we look at the bigger picture, we can say that this casino had a lot of potential to become one of the well-ranked online casinos. However, sometimes one major flaw alone is enough to tarnish the reputation of a casino. If the situation was different, let’s say, if the deficiencies of the casino were in its design or the choices of games, it wouldn’t be that much of the problem. Instead, the issues with this online casino are that they require too much money investment (wagering requirements are 30 times the amount of the no-deposit bonus) and they don’t allow you to withdraw much money at a time. Therefore, because of the disbalance of the deposit and withdrawal methods, we don’t recommend this casino.
Casino Rating
- Customer support: 1/10
- Cashout time: 2/10
- Software: 8/10
- Jurisdiction: 9/10
- Total: 3.5/10
