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Diamond777 is an online casino established in 2009 which has fallen off the tracks lately. It used to be a good, legitimate, and fair casino, promoting responsible gambling. Unfortunately, you can barely trace it online nowadays, as the casino never really evolved. By evolved, we mean it never offered more — it remained stuck on the same spot where it began 10 years ago. There were never enough casino games in Diamond777, and it quickly made players bored. The general lack of games and withdrawal methods sent the casino to a free fall. This probably resulted in it becoming a rogue casino, blacklisted on many websites.
First Impression
To us, the website looks a bit too simple. It easily becomes clear that probably no work has been done on it since 2009. It is dressed in plain black, with games kind of simply plastered on it, as if someone randomly added them. The disappointment comes very fast once you realize how limited the casino’s offer is.
There is only a handful of online slots and table games, and these are usually the most important to an average player. Moreover, the main banner that serves as a welcome to new players sort of looks like an image made in a most basic program. The emphasis is put on live casino, and it shows. You will find beautiful croupiers in most of the games; this way, the casino ensured there was something to match everybody’s taste.
Overall, it looks like any other online casino, nothing really separates it, and to us personally, it would pass unnoticed. This was probably also the case with a lot of players in the online casino world.
Games and Software
When it comes to Diamond777, things are both good and bad. But as far as games go, they are all produced by NetEnt — a big player in the gaming software industry. Most players are always happy to see games produced by them in any online casino. However, there’s a trick here; NetEnt games at Diamond777 are unlicensed versions that have not been updated. That means they are not 100% secure and up to the latest regulations of NetEnt. This is something Diamond777 tried to hide from its players, and we consider it to be completely dishonest. Any decent online casino knows it has to guarantee complete transparency to its players and build trust. The good thing though, is that there is a first deposit bonus for the newcomers — a bonus you’re greeted with by the casino immediately.
There are but a couple of slot machines, and as far as real-time gaming goes, you’re up for a let-down because live casino is not an option at Diamond777. Moreover, there are around 41 games in the casino altogether. You may get some free spins or progressive jackpots on slots, but don’t get your hopes up. After all, the casino software is completely outdated, and therefore, not safe enough for you. Always watch out when you’re having fun with some online gambling — make sure the games are licensed and updated for the best experience.
User Experience
As it goes with any online casino gone rogue, players are not happy with Diamond777. The casino doesn’t really enjoy the common practice of having to pay out players’ winnings. There are a few complaints online how this casino never paid out some players the money they had rightfully won. Unfortunately, the proof of communication was not provided by the users themselves, but if we had to assume, the casino probably endlessly stalled by constantly asking for more and more documentation.
Next to this, deposit methods to withdrawal methods ratio is simply horrible. You will be provided with twelve different methods of placing a deposit, but only with six methods to withdraw your winnings. And credit card is not one of them, which is something players feel the safest with. Diamond777 mostly lets you withdraw your money with e-wallets, such as Yandex Money, Payeer, Qiwi, Perfect Money, etc. We’re sure these options are well familiar in their respective states but does this pour confidence into a random international player? Not so much.
Furthermore, the casino guarantees the withdrawal period to be no longer than 24 hours. Something they failed to commit to in practice. A good number of players never even received their money in the first place. And to add one more thing, there is a fee to every deposit and withdrawal after the first one.
Moreover, the customer service seems to be unresponsive given the fact so many issues were left unresolved. You can get in touch with them exclusively via e-mail, and there is no live chat option nor a phone number through which you could contact them.
Diamond777 is licensed by the MGA (Malta Gaming Authority), which is always a plus since the MGA is known to help out players who suffered unfair betting. So at least you have that going for you.
Pros and Cons
It’s a little bit hard to count the pros Diamond777 offers since there is only so many of them. Here is a short list for your convenience:
Pros:
- Software by NetEnt
- No country restrictions
Cons:
- Unlicensed and outdated software version
- Bad customer service
- Deposit and withdrawal fees
- Only USD available
- Only 41 games in the offer
It appears that this online casino has very little to give.
Our Verdict
Our final word is that Diamond777 is a rogue casino. We advise you not to trust it and avoid it wherever you see it. It is a weak competition to other online casinos, and it never managed to earn the trust of its players. As a result, it was quickly abandoned and fell into the abyss. Therefore, we consider it not worthy of your money.
Casino Rating
- Complaint Resolution — 1/10 stars
- Jurisdiction — 8/10 stars
- Software — 8/10 stars
- Cashout Time — 1/10 stars
Overall, we rate Diamond777 with 4.5 out of 10 stars. The software is good but outdated, and the only good thing working for it is the MGA license. This casino failed in every other department. So remember to always read reviews before trusting an online casino, and happy betting!
