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This casino is one of the shadiest casinos we have ever had an opportunity to run into recently. They lied to their customers about almost everything they could. We are here to warn you with this overall review of the Atlantic Vegas Casino.
Rogue Casino Review: Atlantic Vegas
- Licensed in: allegedly in Alderney, in fact somewhere in Canada
- Minimum Deposit: ?
- Minimum Withdrawal: ?
- Cashout Limit: ?
- Live chat: yes
- Live game: ?
- Mobile gaming: no
Atlantic Vegas Casino has landed on our blacklist because they provided misleading information about the place they obtained their license at. They claimed that they were licensed in Alderney, which is one of the highly reliable licenses on the online gambling market. Unfortunately, they were caught lying the moment they said they accepted players from the United States, which is something an Alderney-licensed casino would never do. This reason alone should be sufficient for you to avoid Atlantic Vegas Casino. However, we have managed to collect some more info so that we could offer you a clear picture of their operation.
The First Impression Can Be Misleading
The story of Atlantic Vegas Casino is quite a strange one. They seem to give their best to keep their operation under a veil of mystery. When we tried to find out something more about them, we landed on a blank page. So we had to conduct a thorough investigation to be able to get an impression of them. And judging from the several screenshots we’ve found on a particular watchdog site; we can say that they made an effort to offer a sleek, attractive, and an easy-to-use site.
Poker table green is the predominant color of this gambling site with the different game categories in the center of the home page. In addition to this, there is also a full list of games you can play when you visit this website in the bottom right corner, accompanied by the info about the RTP values, as well as the highest jackpot offered. From the various customer service options offered, you can see that they wanted to leave the impression of a trusted online casino that takes care of their customers. Players could contact them via mail or different phone numbers reserved for players from the USA or Great Britain. They also provided a live chat available 24/7. All in all, if you were visiting this online casino for the first time, you would probably think that you were going to be placing your money in a safe, legitimate casino because, at first sight, everything looks transparent and clean. However, the problem appears if you take a closer look and start to question some of their claims.
Games and Software
Atlantic Vegas Casino opted for Betsoft software provider to support their game selection, which also built up their credibility because Betsoft software company is one of the most reputable providers on the market. And this selection was absolutely satisfying for any online gambler. Judging from their homepage, they had a variety of Blackjack games offered to their players, as well as poker games and slots. But let’s be precise and give you the entire list of games categories Atlantic Vegas Casino presented on their homepage.
- Blackjack multi
- Blackjack single
- Switch Blackjack
- Blackjack Surrender multi
- Blackjack Surrender single
- Carribean Poker single
- Carribean Poker multi
- Rockomania Slots
- Cardwars
However, when we wanted to confirm the info about the cooperation with Betsoft on their site, Atlantic Vegas was nowhere to be found on the list of the partner casinos. So in the end, it seems that the license wasn’t the only thing they were misleading their customers with and that they might also be using pirated software. With so many warning signs around you, a visit to the Atlantic Vegas Casino may look like a walk over a minefield.
Providing Misleading Info to Look Reputable
Now we come to the source of various trust issues with the Atlantic Vegas Casino. It all started when people from a well-known watchdog site decided to check the validity of this casino’s claim that they were licensed in Alderney. There is a whole transcript of the conversation with the live chat agent which could have been considered funny if the issue weren’t so serious. The bottom line is that the customer service agent tried hopelessly to avoid explaining how it was possible that they accepted American players if they had an Alderney license since none of the casinos carrying that license would do so.
After many attempts at avoiding to give a straight answer, the only thing the agent could do when faced with the fact that Atlantic Vegas wasn’t on the Alderney’s list of the licensed casinos was to direct the “customer” to the management. In this way, the customer agent indirectly admitted that they were deliberately deceiving players. This was a non-forgiving offense in the online gambling world because the player’s trust is the most important thing casino operators want to gain. Once the online casino betrays that trust, they can shut down the whole business right away since bad news travel at the speed of light.
The validity of its license and the gaming software are the essential things players need to know about when they’re choosing a casino to spend money at. When somebody lies about those things, their only intention is to lure you in and rob you blind. That’s why you should stay as far away as possible from the Atlantic Vegas Casino.
Vague Info About the Cashout and the Withdrawal Process
Another curious thing we ran into during our research was fumbling with the cashout after a player claimed a deposit bonus of $50. The player also provided detailed insight into the lengthy live chat conversation. The story goes like this, he played blackjack for hours, and he eventually won his bet x125. The only thing the man wanted to know was whether he had fulfilled the betting requirement so that he could cash out. And then the stalling began. The agent first told him that he must bet some more money to meet the wagering requirement.
After a while, the agent asked him to send scans of various documents needed for the account verification since the player was finally allowed to cash out. In addition to this, the live chat agent gave him the e-mail to send required documents to. This is common practice for every online casino, so you might be wondering what is so shady about the withdrawal process. Well, the shady part follows.
So when the player wanted to find out what the maximum cashout limit was, and when he could expect to get the winnings, he got a series of vague answers that left him in fear that he would never see his money. In the end, he tried winning some more money the next day only to find out that the Blackjack tables he started to play on “froze,” and he couldn’t do anything about it.
We can only hope that this guy got his money eventually since there isn’t any official report of this casino not paying players out, but his story is a huge red flag that mustn’t be ignored.
Good Sides vs. Bad Sides
Although you can see that they made an effort to look presentable when you take a look at their homepage, the fact that their site cannot be found is alarming enough. Even though we liked what we saw on the print screen, an easily-navigable home full of vibrant colors and exciting animation, this was only a print screen of how things used to look like. Therefore, we couldn’t count it as a plus since the site doesn’t exist anymore.
Another good thing about the Atlantic Vegas Casino would have been the Betsoft software that runs all their games if only they hadn’t lied about that too.
The truth is that you can find various ways you can communicate with the casino, but it seems that although the agents in the live chat are responsive and polite, they tend to give misleading, or at best, some vague information to their players. Simply put, they are also notorious liars. And would you forgive someone who lied to you politely?
Moreover, we couldn’t find any official information about the maximum cashout or the withdrawal time, but what we can conclude from the player experience is that there was some shady business going on. Even though there is no evidence of denying a payout, the vagueness of the info given doesn’t instill confidence that this won’t start happening.
The worst thing about this blacklisted casino, however, is that there is so little you can find out about them, and everything you get in the end is a bunch of obvious lies. They tend to stay mysterious, which is another unreasonable thing for an online business where the situation should be quite the opposite. It is never a good thing to give off the impression that you have something to hide.
All in all, many questions are surrounding Atlantic Vegas Casino and their business practice. So far, we can confirm that they lied about their license and that they are probably using fake software while claiming that Betsoft is their legitimate software provider. There isn’t any other information about them because the site seems to have vanished into thin air even though it was proven that they are still in business.
Casino Rating
Jurisdiction: fake Alderney 1/10
Software: fake Betsoft 1/10
Cashout time: no information 1/10
Customer support: 7/10
Total: 2.5/10
The Final Verdict
After all that’s been said and done, there is just one thing we can tell you — stay away from Atlantic Vegas. They ended up on numerous blacklists because they are liars and cheaters. They used every trick a rogue casino would use to lure new players in by creating an elegant, shiny user-friendly site with a wide variety of games offered. They also provided fast, responsive, and polite customer service. The only problem is that these are all lies!!! The only benefit you can get from the Atlantic Vegas Casino is that you’ll be able to easily recognize a scam casino in the future based on it. So instead, go ahead and chose a reliable gambling site, play safe, and good luck.
